Promotion is the aspect of marketing that involves delivery of company, brand or product messages to target customers. Several tools are used by companies to aid the delivery of both paid and unpaid promotional methods. Each tool contributes a different way to reach customers and achieve communication objectives.
Traditional mass-media advertising remains a prominent promotional tool for marketing. This includes paid messages designed and presented through television networks, radio stations, newspapers and magazines. Additionally, companies use support media in ongoing campaigns, such as billboards, directories, buses, aerial and point-of-purchase displays. Local radio and newspapers tend to be most affordable for smaller companies.
The Internet and mobile technology have enabled use of a host of digital and interactive promotional tools. Online and e-mail marketing are common elements of promotional campaigns. Social media and blogs offer additional interactive tools that companies can use to reach consumers directly. Mobile devices with applications for electronic communication and social media allow companies virtually 24/7 access to consumers on the move.
Several promotional tools tie specifically to public relations, which is unpaid communication often presented through media exposure. Press releases, newsletters, press conferences and news reports are common PR techniques. Some are used to proactively promote brands or products. Others are used to address negative publicity or events. Small companies can often build relationships with local newspapers and TV stations for coverage of noteworthy business activities.
Sponsoring major events and community activities serve as promotional opportunities for companies as well. Small businesses often gain public favor by active involvement in local events. A presence at local fairs, non-profit events and school functions can all improve your rapport and goodwill with the communities in which you operate your business.
Among the more direct promotional tools are salespeople and influencers. Salespeople are employees who contact or engage customers using assertive selling techniques. This often includes asking questions, listening to customer needs and using persuasive efforts to sell product or service benefits. Peer or professional influencers are prominent people in the public who favor your product. Companies often ask consumers or professionals to share company news, information and experiences with others.
Neil Kokemuller has been an active business, finance and education writer and content media website developer since 2007. He has been a college marketing professor since 2004. Kokemuller has additional professional experience in marketing, retail and small business. He holds a Master of Business Administration from Iowa State University.
Kokemuller, Neil. Marketing Promotional Tools.
Kokemuller, Neil. (2018, June 26). Marketing Promotional Tools.
Kokemuller, Neil. Marketing Promotional Tools last modified June 26, 2018.
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