Cookies

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a session cookie) or for multiple repeat visits (using a persistent cookie). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as first party cookies), or by third parties, such as those who serve content or provide advertising or analytics services on the website (third party cookies).

Both websites and HTML e-mails may also contain other tracking technologies such as web beacons, or pixels. These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.

Cookies are used by Jetpack in a variety of ways. The cookies set will depend on the specific features that are enabled on a site. The cookies are only set when a user interacts with one of these features, or to allow admin functions to be performed from within the sites dashboard (/wp-admin).

Further details are provided in the following tables, which list the various cookies that are set for registered users of sites with the Jetpack plugin installed. For information on the cookies set by , or for visitors to sites with the Jetpack plugin installed, please see the cookie policy m/cookies.

Stores the states error type passed back to the user across requests regarding module activation.

Stores the states error description passed back to the user across requests regarding module activation.

Stores the states module name passed back to the user across requests regarding module activation.

Stores modules that may require additional privacy-related verification for private sites so that we can properly communicate these to the user.

Stores any PHP errors found just before PHP shuts down execution.

Stores the names of any standalone plugins that needed to be deactivated by Jetpack so that these can be communicated back to the user.

value if Jetpack is network-activated, and the plugin needs to communicate to the user that they must connect it on each child site of the network.

Remembers if a user has successfully completed amath captchato prove that theyre a real human.

Allows for redirect URLs to be stored, which is necessary forSecure Sign Onto work.

values locally, rather than requiring them to be passed to WordPress.com each time.

Remembers the WordPress.com display name to show on login page.

Remembers URL of the Gravatar image to show on login page.

Stores the URL of the original login request.

TheStatsfeature sets this admin-area-only cookie if the user requests toview stats reports without javascript turned on.

Stores a randomly-generated anonymous ID. This is only used within the admin area and is used forgeneral analytics tracking.

Time is configured by site owner. Default time is 180 days.

Remembers the state of visitor acceptance to personalized (cookie-based) advertising. This cookie is only set on sites runningJetpack Ads.

Time is configured by site owner. Default time is 180 days.

Remembers the state of visitor acceptance to the use of cookies.

Some Jetpack features make use of third-party applications and services to enhance the experience of visitors. These include social media platforms, such as Facebook and Twitter (via ourSharingfeature). As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over or access to the information that is collected by these cookies. We recommend consulting the individual privacy policies of any such services for more information.

Site owners may also be using different plugins or other third-party services that set and use cookies. If you are a site owner, you may wish to make your visitors aware of such tracking using ourCookies & Consents Widget. If you are a site visitor, you may need to consult the site owner regarding these types of cookies.

Managing your site on WordPress.com will result inadditional cookiesbeing set.

Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

To find out more on how to manage and delete cookies, visit . For more details on your choices regarding use of your web browsing activity for interest-based advertising visityouronlinechoices.eu(EU based) (US based). On a mobile device, you may also be to adjust your settings to limit ad tracking.

You can opt out of Google Analytics by installingGoogles opt-out browser add-on.

The BBC Privacy and Cookies Policy

Download BBC Privacy and Cookies Policy as PDF

3. How do you protect my personal information?

4. What types of personal information does the BBC collect about me?

5. How long will the BBC keep my personal information?

6. How can the BBC use my personal information?

7. When will the BBC use my information to contact me?

8. Will I be contacted for marketing purposes?

9. When does the BBC share my personal information with others?

10. Whats different for kids and teens?

13. How does the BBC use cookies and similar tracking?

14. How will I find out about changes to this policy?

what information we might collect about you

when we might use your details to contact you

what information of yours we might share with others

your choices about the personal information you give us

This policy coversthe servicesthat are offered by the British Broadcasting Corporation.

And sometimes it covers services offered by parts of our organisation that operate as separate companies. Such as:

BBC World ServiceBBC StudiosBBC Studioworks, BBC Global News, BBC Media Applications Technology, BBC World Service Trading and BBC charities.

But only when those services link to this policy or tell you it applies.

Our services sometimes link to services run by other companies, like playing your BBC Music tracks on a music service such as Deezer. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.

We sometimes offer BBC-branded services to other companies, like a BBC Radio 1 YouTube page. Make sure to check their privacy policy so you know how they will use your information.

Were strongly committed to keeping you and your familys information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.

At the same time, no service can be completely secure – if you have any concerns that yourBBC accountor personal information has been put at risk, for example if someone could have found out your password, pleaseget in touchstraight away.

Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EEA.

Well give details about why we need your personal information and how well use it before you begin, unless its obvious.

We might ask for your name and contact details, your date of birth or financial details, depending on what youre doing. If you apply to take part in a programme on politics, for example, we might ask you about your political opinions. This could include information in acreationyou share with us such as peoples names that appear in the creation.

We automatically collect some technical information from these devices and web browserseven when youre not signed in to aBBC account. This might include:

c. Information on your activities outside the BBC when you talk about us

Like if youve mentioned us in a Twitter post, well collect your Twitter handle.

When youregister for a BBC account, or update your details or settings we ask for some personal information, like your email address and age.

We also collect information about how you use our services, like the articles you read and the programmes you watch.

When you give us any personal informationwell let you know how long well hold it for. And always stick to these principles:

we only hold your information for as long as we do the activities we told you about or have avalid reasonto keep it

we think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements

we designour servicesso that we dont hold your information any longer than we have to

we may close your BBC account if you havent used it in the last year. Well send you an email to tell you that we plan to do this before we delete anything, so please check to see if weve sent you any emails about this

6. How can the BBC use my personal information?

We have to have a valid reason to use your personal information. Its called the lawful basis for processing. Sometimes we might ask your permission to do things, likewhen you subscribe to an email. Other times, when youd reasonably expect us to use your personal information, we dont ask your permission, but only when:

We use your information for these types of things:

a. to deliver our services and to provide you with information about them

b. to deal with your requests, complaints and enquiries

c. to check if youre using BBC iPlayer and to keep the licensing database accurate and up to date

d. to personalise services and give you things more tailored to your tastes

Personalisation is turned onin your account settings.

If you dont want to receive personalised services youcan turn this option off.

Even if you have personalisation turned off, we still collect information about how you use the BBC, but it will be anonymous. For example, wed be able to see that someone looked at a particular story on BBC News but we wouldnt be able to tell that it was you.

e. to show yourelevant advertisingon another companys site

f. to help us understand what kind of services you might use

And sometimes how you might share things with other people.

g. torecommend thingswe think might interest you

h. to show you advertising when you access a BBC service from outside the UK

Some of this advertising might betailored to you.

Youre not a guinea-pig here, butknowing how you use our servicescould lead to the next big technology breakthrough.

j. tocontact youabout various things

We might use your information to contact you about different things, like:

to update you on any changes to the BBCs policies, practices andTerms of Use

to check with you about any service or activity youve signed up for. For example we might tell you if yourBBC account hasnt been used in a long time. Or it might be aboutcreating a child account

to contact you about acreationyou sent us, like things youve sent in to School Report news day

to answer you when youve contacted us, or to respond to a comment or complaint

to invite you to take part in surveys about the BBC services, which are always voluntary

to send you notification on your device if youveselected them in your settings

Well only contact you when we need to or when youve given us permission.

Well never contact you to ask for yourBBC account password.

Well only send youmarketing emailsor contact you about BBC programmes, services and your views on issues about the BBC if youve agreed to this.

Keep in mind, even if you unsubscribe,we may still contact you.

Will my personal information be used when the BBC advertises with other companies?

If you have aBBC accountwe might use information that we hold about you to show you relevant andtargeted advertisingthrough other companies sites, like Facebook, Google, Snapchat or Twitter for example. This could be showing you a BBC advertising message where we know you have a BBC account and have used BBC services.

If you dont want to see our targeted advertising, you can set ad preferences in your social media companies settings. Also, you can visit your BBC account andturn off personalisation, but it will also turn off allpersonalised services.

Well never sell your personal information. We do share it with others in these ways:

Likepost a commentwhich the public can see.

b. When we use other companies to power our services

In order for us to give you quality experiences and to understand how youre using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, or to ask you what you think about our services.

We make sure thatyour personal informationis looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure theykeep your information secure.

c. When we share personal information withcompanies in the BBC family

d. When youuse another companys servicethat connects to us, like voice-enabled devices

To access our services through a voice-enabled device, like Amazon Alexa, you need to connect your device to yourBBC account. Well share an identifier for your BBC account with the voice service. Its completely up to you if you want to use the BBC in this way.

e. When we do collaborative research

We do research activities and sometimes collaborate with research partners. Every now and then we share ourcontentand data with them. This might include information weve collected about you. But were careful about what we share and what our research partners can do with it.

We share some personal information withTV Licensing, to check if youre using BBC iPlayer and to keep the licensing database accurate and up to date.

g. Sometimes by law we have to pass on your information to other organisations

We might also share your information if we have to by law, or when we need to protect you or other people from harm.

The BBC has services that are kid-friendly and for teens.

Heres what happens when you use them.

a. Why do we collect information about you in the first place?

We keep information about you so that we can:

b. Well always tell you why were collecting your personal information

Well explain why and how we use it and for how long. Its called a privacy notice. And if we need your parent or guardians permission well give you clear details about whats needed at the time.

c. We can only use your personal informationif we have a valid reason

d. We share personal information about you to others but wefollow some rules

The main rule is we never sell your personal information to anyone.

e. We might ask you to tell us your age

To make sure you use parts of the BBC that are suitable for you. For example:

f. Sometimes well ask to get your parent or guardians consent

Youll see a notification. We might also ask for some details from them, so that we can contact them. Other times we may contact your parent or guardian:

g. Sometimes well tell your parents about your activities

For example, if youre under 13 and your parent has asked to see everycreationyou upload, well share it with them before it goes public.

Sometimes well need to get in touch with you but well always followthese rules.

Its our job tokeep your personal information safe and secure. Thats why we design our services with your safety in mind. And were always looking for the best ways to improve this.

There are also thingsthat you can do to keep safe, likethinking about what information you shareand how to keep your devices secure.

j. Human beings andnot robotswill make the big decisions that affect you

k. You might not be able to use our services if youre outside the UK

If youre outside the UK you might not be able to access some services. Like CBBC and CBeebies.

And you may not be able to get a BBC account. Sorry about that.

l. Youre in control of how we use cookies and tracking

Cookies are bits of data that are stored on your device.Some things on our websites wouldnt be able to work without these cookies. So theyre always on when you visit us.

We use cookies and trackingto make things easier for you, like remembering where you got to in a game or what emoji you selected.

You canswitch off some cookiesand similar tracking technologies. Or your parent or guardian can do this if youre under 13.

m. What we do when you post, upload or share a creation

When you share yourcreationwith us welltry to tell you exactly what were going to do with it.

n. Youve gotprivacy rights, the same as adults, so get to know what they are

ask uswhat personal information we holdabout you

ask usto correctordelete your personal information

tell usto stop using your personal information

If youre 13 or older, you can do this yourself, but not always.

Sometimes well be asking for your parent or guardian to do that.

If youre under 13 your parent or guardian probably has to do it for you.

This depends on what information youre talking about.

a. If youre talking about BBC account

You candelete your account. Your account information is immediately deleted. Keep in mind:

we keep a record of how youve used our services, but this information cant be linked back to you

we also keep anything youve uploaded or commented on

b. What about other information Ive shared with you?

We might have collected other personal information that you mightask to be deletedthat has nothing to do with BBC account.

Remember, youre in control of your personal information.

not let robots make big decisions about you

to ask us to correct information thats wrong, to delete it or to request that we only use it for certain purposes

to change your mind, and ask us to stop using your information. For example,unsubscribing from any marketing emailsorturning off personalisation

Bear in mind, sometimes we might not be able to help. Like if the law tells us we cant or it forms part of our journalistic output.

a. What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.

There are alsosimilar pieces of tracking information we collect.

b. Why do weuse cookies and other tracking?

to remember information about you, so you dont have to give it to us again. And again. And again

to keep you signed in, even on different devices

to help us understand how people are using our services, so we can make them better

to deliver advertising to websites outside of the UK

to help us personalise the BBC to you by remembering your preferences and settings. And your progress, so you can pause and pick up where you left off watching a programme, even on a different device

to find out if our emails have been read and if you find them useful

A few things on our websiteswouldnt work without some cookies. Tech people call these strictly necessary cookies. Theyre always on when you visit us.

But we want to use others likefunctional, performance and advertising cookiesto make your experience more enjoyable. Well only use them if youve agreed.You can always change your mind.

Bear in mind there are some other cookies out there from other companies. Thesethird-party cookiesmight track how you use different websites, including ours. For example, you might get a social media companys cookie when you see the option to share something.You can turn them off, but not through us.

Some are erased when you close the browser on your website or app. Othersstay longer, sometimes forever, and are saved onto your device so theyre there when you come back.

d. How do I control my cookies and tracking?

When you first visit us, well tell you about our cookies and ask you to agree if we can use them. You can always change your mindby going to your settings.

Stopping all cookies might mean you cant access some BBC services, or that some of them might not work properly for you.

Another way to control some tracking is in the settings on your device.

We update this policy sometimes. If we make important changes, like how we use your personal information, well let you know. It might be a notice, an email, or a message in your app.

If you dont agree to the changes, then you can always stop using our services,delete your accountand stop giving us any more personal information. Wed be sorry to see you go.

Find out more andcontact us about your rights.

For any other questions or comments about this policy speak to our Data Protection Officer. If youre in the UK:

Were regulated by theInformation Commissioners Office. You can also contact them for advice and support.

3. How do you protect my personal information?

4. What types of personal information does the BBC collect about me?

5. How long will the BBC keep my personal information?

6. How can the BBC use my personal information?

7. When will the BBC use my information to contact me?

8. Will I be contacted for marketing purposes?

9. When does the BBC share my personal information with others?

10. Whats different for kids and teens?

13. How does the BBC use cookies and similar tracking?

14. How will I find out about changes to this policy?

The BBC is not responsible for the content of external sites.

Read about our approach to external linking.