According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.
To sign up as a member of NextDoor.com, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider.
Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared. They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers.
Once you are a member, NextDoor.com encourages you to use their site as a place to share information, like to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to find out peoples names and organize neighborhood social functions.Cost/Price Plans
This website is very adamant that they are completely free for members to sign up and use to interact with their neighbors and other members of their community. In order to ensure the most memberships and interaction, this website decided not to include membership costs.Refund Policy
Since no fees are paid at any time to NextDoor.com, there is no Refund Policy being offered by this website. Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase.Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.Reputation
Unfortunately there are some negative complaints about this website online. However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.
Most of the complaints by far were regarding the content of the information discussed on their neighborhoods page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they dont know or dont like. Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.
However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the lead contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations.
In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.Competitors and Alternatives?
Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well.
If you have any experience with this company or their products, please leave your NextDoor.com reviews below.
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Set yourself up to be robbed and begged for money.
After joining I suddenly started having people snooping around my property. If you share any info about your activities you will be leaving yourself open to be robbed. You will also have to listen to people who live in areas that may be close within miles but light years away in class. Ive also found that many people connected to running the site have criminal backgrounds. Many were upset when I was against their boyfriends being in the neighborhood on work release programs. I was deemed intolerant for not wanting men in jail uniforms wandering the roadsides outside of my neighborhood. If you want to set yourself up for dealing with criminals, join m
Truly awful. Advertisements, bullying, political soapboxing, incessant complaining and gossiping, and the unfair leads who play favorites when randomly deciding which comments to censor and which to allow. Our family tried Nextdoor for 3 months and couldnt stand it any longer. Many friends and neighbors have quit Nextdoor for the same reasons. If you value fair and open communication, as well as privacy in regards to your personal information, dont waste your time – you will regret it!
Cheri James, Virginia Village, Denver, CO
Terrible site. Nothing but political zealots, whiners, bullies, and tattletales. Not to mention the leads who pick and choose what posts to block and which allow to be seen. A couple close neighbors and myself in Virginia Village, Denver, CO tried NextDoor for a few weeks and couldnt stand it any longer. Dont waste your time; you will regret it!
Our neighborhood school is the Cherry Creek school district of Colorado. This district has been in the news repeatedly over the past year or so for all kinds of scandals, teacher arrests, sex assaults, cover ups etc. It seems that if anybody tries to have a conversation about whats going on in the schools, the posts get shut down. Censored. Ive even seen people I recognized as school administrators jump into conversations, admonishing people to be quiet, and the next thing you know, the thread will disappear.
The posts Ive seen deleted werent rude or offensive, and didnt name names or call names – just neighbors expressing concerns about the schools. There was no reason these posts should be deleted and it appears to me that Nextdoor is allowing local school districts to gain control over content (and, who knows, perhaps other corporate interests are allowed access for censoring comments they dont like).
Overall, Id have to give it a 2 or 3 because there is good stuff also, people sharing info about break ins, coyote attacks, and other useful information. But the censorship thing is really horrible – people should be allowed to talk.
Leads are bullies. Trolls have a fertile playground with no accountability. No matter how much good you can do or have done for your community, one ambiguous comment can get you deleted in this totalitarian landscape. Leads protect their friends and they unite together with their friends to mob other users. Reporting them to Nextdoor is a waste of time. They do nothing. Leads are the most powerful clique and THEY decide whether you can eat at their lunch table or not. Nextdoor is no longer news, goings-on, curb alerts or neighbors helping neighbors. Sooooo many people have stopped using it that Nextdoor practically begs its users to recruit, send out postcards, get the word out to recover some of their user losses. BEWARE: hypocrisy IS the name of the Nextdoor. 1) you cant post commercial or promotion….but Nextdoor can to get you to buy things from their sponsors and monetize user traffic. 2) Report stuff that Nextdoor will never handle and get reported and booted off for things you never did. 3) Include yourself with your neighbors, but only if they allow you into their clique. 4) Free speech does NOT apply on Nextdoor. 5) Dont bully because bullying is Nextdoor and its leads privilege. ETC…ETC…ETC. Let me tell you how bad its gotten….the police depts, schools, cities, local clubs and organizations, etc wont even use it anymore. Its become a snake pit….where bullies and trolls quickly run off the good people….leaving a sh*t pile of bullies and trolls left in the Nextdoor trenches and then they start turning on each other and it becomes a horrible disaster worthy of morbid curiosity.
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