Online Store Survey Reviews & Instructions
Kroger is offering customers who have recently shopped in their partner stores the opportunity to win a $5000 gift card or one of one hundred $100 gift cards each month simply for taking part in thecustomer feedback survey.
QUICK SIDE NOTE:Did you know that you can also getFREE STUFFtailored to what you LIKE and WANT?Take a quick survey by Shoppers Voiceto receivemoney-saving rewards such as cash, product samples, coupons and special offers!And, youll also be entered toWIN $1,500 this month! Pretty neat, right? Okay, moving on…
The Kroger survey is actually designed to serve two purposes. It helps curate the feedback from customers, which is then analyzed to better the overall customer experience at krogger. Secondly, the survey is designed to keep the customers engaged and happy. At the end of the survey, you, as a customer get a chance to win a bumper prize of $5,000 gift card or one of 100 $100 gift cards. Since the prizes are more in number (unlike other surveys where there is only one prize to be won), there are more chances of customers winning.
When youre taking the Kroger survey, please keep in mind that whatever information you provide will be used and analyzed in one way or the other. It can be used to improve customer services, rewarding employees, and used in long-term strategic planning by the management. The customer feedback also enables the company to identify weak links and arrange internal training and grooming programs. So, when taking the survey, we advise you to be candid but honest as your feedback means a lot.
Below is a short video, which explains step-by-step how to take the Kroger survey the right way and be that lucky winner.
The Kroger company is the largest revenue generating retail store in the United States. It comes a close second behind WalMart and was founded in 1883 in Cincinnati, Ohio by Bernard Kroger. Kroger offers products such as dairy, deli, frozen foods, drug & general goods as well as grocery and health food products.
It is the eighteenth largest company in the United States. It is commonly known asKroggerCompany or simplyKrogger. The company is also known to be the one of the best when it comes to employee satisfaction. Employees of Kroger are some of the happiest in the private sector. According to stats, it is the third largest private sector employer in the United States. The company has also established itself as the third largest retailer in the world. As per 2015 records, Kroger has more than 2,778 departmental stores and supermarkets. It has convenience stores, department stores, hypermarkets, superstores and supermarkets spread across 34 states in the USA. The most recent addition in their line of stores arethe jewelry stores, which are more than 300 in the United States. Other than that Kroger also operates more than 1,200 fuel centers and 2,000 plus pharmacies.
The beginning of the Kroger company is really special. In downtown Cincinnati, in 1883, a man named Bernard Kroger invested his life savings of $372. This amount is roughly equal to $9,800 in 2018. His store was an instant success and with a keen business mind, Bernard quickly opened the second Kroger store in 1884 (only one year after the inauguration of Kroger). He had a simple philosophy, which worked like a charm he believed in:
Be particular. Never sell anything you would not want yourself.
His whole business revolved around one simple thing, which was (and still is) pleasing the customers through unique ways. Right from the beginning, he wanted to have everything in his store so that the customers dont have to go to different stores for grocery. He experimented and started making his won products like bread and other items so that the customers dont have to visit bakeries for their needs.
Before 1916, Kroger stores kept every item behind shelves. If you like anything you would have to request the staff at the store and they will deliver the item to you. This changed in 1916, as the company introduced self-service shopping. This is where customers can have the items right in front of them; they can pick them up and have a look and the feeler.
With Kroger it is all about innovation. In 1939, the company began the first store in the United States to introduce a new way of monitoring quality control. The customers were asked to test their items and give their feedback right there. This really boosted their customer satisfaction rating and people started trusting products available at Kroger more. The Kroger also happens to be the first store in the country to introduce store with 4-sided car parking.
The 1970s was the real time of innovation and advancement for Kroger. The store started many new things, which the world never saw before. This was the time when Kroger began to formalize customer research and introduced electronic scanner. The Crossroad dairy farm was founded in 1972 by Kroger, which was then considered as the worlds biggest dairy farm. In 1977, Kroger entered Charlottes market and bought a few stores from BI-LO. These stores were not located in an ideal neighborhood and did not fit in the modern image Kroger. Kroger was quick to realize that and pulled out of Charlottes market by putting up its store there for sale. A Dutch company named Ahold bought the stores and converted them to BI-LO again.
Kroger acquired all Pay Less Food Markets, Owens Market, JayC Food Stores, and Hilander Foods in the early 1990s.To further strengthen its position in Houston, the company also bought a few stores from the famous Safeway stores. In the late 1990s, the company decided to merge with Fred Myer, which was then the fifth largest grocery chain in the country. During this time, the company continued with various acquisitions and mergers, opened many new stores and also closed a handful of them. This was the time of more innovation and more testing.
Earlier in 2018, Kroger announced that it will be selling its 700 plus stores to a group named EG Group for 2.15 billion dollars. After the deal, the company will only be retaining and running 20 convenience stores. It was also in April 2018 that company announced to hire some new people. An estimated 11,000 more employees out of which 2000 were hired for the managerial role. This made Kroger a company with employees of close to half a million.
Kroger is currently doing business as,
Opened in 2004, marketplace represents a chain of big-box stores. The huge stores contain multiple departments and section inside. Other than having a big grocery department they also contain separate sections for Starbucks, Donatos Pizza, Fred Myer Jewelers, in-store bank and other departments like toys, bed and bath, home furnishing, appliances, etc.
Kroger mostly stores and sells items of regional and international brands. However, it also manufactures its own products. Kroger either owns or operates in agreement, 37 manufacturing plants in seventeen states that produces various products for Kroger. Krogers private label products include items mostly in the grocery and the bakery departments.
Kroger is operating an ice cream plant, 2 cheese plants, and 16 dairies. When it comes to bakery products, the company is operating 2 frozen dough plants, 6 bakeries, and a deli plant. In grocery, Kroger has 2 beverages and 5 grocery plants. Other than that, the company also has 2 meat plants.
Kroger today has more than 1,948 pharmacies. Majority of these pharmacies are located inside the Kroger stores while some are established as a separate unit. Pharmacies in Kroger have been in particular very profitable and their operation has been expanding from the day one.
In 1998, Kroger started adding fuel centers in the parking lot of their stores. These small fuel centers were an instant hit. More recently the Kroger has started opening these fuel centers as stand-alone units but usually near a Kroger store, which cant accommodate these stores in the parking lot. Kroger has more than 1,300 fuel centers today.
You will find a Redbox movie rental kiosk on most Kroger outlets.
In 2007, Kroger introduced Kroger Personal Finance. Through this services customers could get visa/MasterCard cards, mortgages, personal loans, home insurance, identity theft protection, etc
1. A computer or gadget that is capable of accessing the internet.
3. A receipt from a recent store purchase.
1. Visit your internet capable device.
2. Choose English or Spanish as your preferred language.
3. In the spaces provided enter the date and time of your visit. This is printed on your store receipt.
4. Next step is to enter the Entry Id number also printed on the store receipt.
5. Over the next few pages you will asked some questions like what departments of the store did you visit? and did you find what you were looking for?
6. Then you will be asked to rate your experience at the store on a scale of highly satisfied to highly dissatisfied.
7. Answer the questions honestly as they count toward making improvements towards your future visits.
8. Once that section is completed you will be asked if you would like to receive coupons and other promotional material.
9. Once the survey is completed you can then decide if you would like to enter the sweepstakes. If not, just close the web page.
10. If you would like to enter the sweepstakes, enter your information and press Submit.
To be eligible to enter the Kroger and be in with a chance to win $5000 you must be over 18 years of age and hold a receipt from a recent purchase. The information you provide at the end of the survey is used to notify you if you are the lucky major prize winner or winner of a $100 gift card.
Lastly, be sure to take theShoppers Voice customer surveyto receiveFREE STUFFtailored to what you LIKE and WANT! Were talkingmoney-saving rewards such as cash, product samples, coupons and much more!And, it doesnt hurt to know that youll also be entered toWIN $1,500 this month!
You are the best store. Love my kroger
love to shop at Kroger on Wednesday.
Love shopping any Kroger store. They are serious up pretty much the same even if its a big store. That takes most of the frustration out of shopping for me.
Excellent and fast check out service. All wanted items are always available. I particular love the seafood department, fish is always fresh and on sale. Lastly its very convenient for me as I live within one mile from the nearest Kroger super market. Its indeed a pleasure to do all my shopping there.
DILLIONS IS THE BEST KEPT STORE IN OUR AREA. THEY ARE CORDIAL, HELPFUL WELL STOCKED , AND HAVE THE BEST BARGAINS , .THE PRODUCE & MEAT THEY CARRY IS DELICIOUS. THE OTHERS PRODUCTS ARE TOP OF THE LINE. IF YOU EVER HAVE A COMPLAINT OR CONCERN THEY TEND TO IT IMMEDIATELY THEIR SERVICE IS TOP NOTCH.. THE ONLY OTHER STORES IVE FOUND THAT COMPARE ARE OTHER KROGER STORES.
The Click program is the best idea yet. The service and attention to detail was great. What a treat. Thank you Kroger and my Kroger assistant Sara and the guys that loaded my car. For someone who doesnt get around easily, this is a blessing.
I love krogers because they are friendly help you find things they know where everything is no matter what I asks for. They make you fell like family. Fast check outs, friendly bangers. If I win money I would speeded it at krogers
Kroger has been my best grocery store in terms of food items and other household goods. I rate the customer service as very high and truly satisfied with the stores performance and quality of products.
I love shopping at the Frys located at 10675 W. Indian School, Avondale, AZ. All of the Produce clerks are happy, smiling and asking me if I am finding everything OK. The main ones I interact with are: John, Ian and Vanessa. All of the cashiers are friendly and out-going. My last cashier was CJ and he was so kind and polite. I have never had a problem with any baggers either. This FRYs is the best place to shop at, in my opinion. I also want to say how polite and courteous Tim is. Not sure of his position, but, he seems to be all over the store from going up and down the aisles to cashering. I believe he may be the Manager, but not sure. I dont want to stare at his name badge but he is also awesome. This is MY FRYshands down.
Like the specials n easy to find what I need n Employees are helpful
Enjoy shopping at Kroger. The checker and sacker are very nice, all the staff.
Everything I could ever want, staff really friendly and nothing too much trouble.
Survey did not work. Did not allow me to select an answer for Pharmacy questions
Is this where I leave a survey for the cash prize, couldnt find it.
clerks go out of their way to be helpful even while trying to stock shelves
Enjoy shopping at Kroger. Love the specials and wish you doubled manufacturers coupons.
GetFREE STUFFtailored to what you LIKE and WANT!Take a quick survey by Shoppers Voiceto receivemoney-saving rewards such as cash, samples, and special offers!And, youll also be entered toWIN $1,500 this month!
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