Cookie Policy

Visitors to Sites with Jetpack installed

Consent for Advertising Cookies on Our Sites

Consent and Choices for Advertisements on Our Users Sites Through Ou

OurPrivacy Policyexplains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a session cookie) or for multiple repeat visits (using a persistent cookie). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as first party cookies), or by third parties, such as those who serve content or provide advertising or analytics services on the website (third party cookies).

Both websites and HTML emails may also contain other tracking technologies such as web beacons or pixels. These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the like or follow button on a post, for example).

Many of the cookies we use are only set if you are a registered user (so you dont have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

We set cookies in a number of different locations across our services. These include:

On our websites (including m,,,,,,, and

In the administrative dashboards of our websites, such as Calypso and wp-admin.

On sites that use our plugins (e.g. Jetpack).

The table below explains the types of cookies we use on our websites and why we use them.

These cookies are essential for websites on our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual carts on sites that have an ecommerce functionality.

These cookies are used to store preferences set by users such as account name, language, and location.

We use these cookies to help identify and prevent potential security risks.

Performance cookies collect information on how users interact with our websites

including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products youve viewed or acts you have taken on our (and other) websites. These are set by Automattic and trusted third party networks, and are generally persistent in nature.

Sites hosted on make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

In addition to the cookies set on our own sites, we utilize cookies for ourSite Statsfeature. This tallies the unique numbers of visitors to a site, as well as the number from specific geographic locations.A visitor is counted when we see a user or browser for the first time in a given period.

Below are examples of the cookies set by Automattic, with explanations of their purpose. Some of these cookies are set across our whole network, whereas some are specific to individual services (e.g., Longreads, etc). Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below.

In addition, people and companies that use our services to publish or host their own sites may place additional cookies. We provide more information on these cookies below.

Tracks if a visitor has clicked an ad before.

Counts and tracks pageviews on Used to determine whether or not to show our Membership popup message.

Reduces the display of ads for repeat visitors.

Please also see the section below on third party advertisements that you may see on our sites or sites that use our services.

Used in log of Polldaddy survey data to aid in debugging customer problems

Used for AB testing of new features.

Identifies which user signup flow was shown to the user.

Gathers information for our own, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience.

Remembers the ID of the affiliate that referred the current user to

utma / utmb / utmc / utmt / utmz / ga / gat / gid

Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites.

Authentication for Member accounts. Only active when logged in, on * domains.

Stores whether a user has chosen to view the mobile version of a website.

Used to track the language a user has selected to view popular blogs in.

Defines the currency displayed in landing pages.

Records last used folder in Polldaddy dashboard so it can be reopened upon users next visit.

Login cookie used to identify Polldaddy user.

Checks whether or not the current visitor is a logged in user.

Persists a users wp-admin configuration.

Tracks whether or not a user has already performed an action.

Python/Ajax security cookie used on

Used in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to remember the visitors country.

Remembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept.

Set when the user is logged in using two factor authentication.

Checks if cookies are enabled to provide appropriate user experience.

Advertisements from Third Parties Through Automattics Ads Program

Our mission is to democratize publishing. So that we can offer free access to create a website using, we show ads on some of our users sites. Our users may also choose to place ads on their site through our ads program. Additionally, we also show ads from our ads program on some of our own websites (e.g.

We operate our ads program in partnership with third party vendors. As part of the operation of our ads program, we use cookies to collect certain information. Advertising cookies enable us and our partners to serve ads and to personalize those ads based on information like visits to our sites and other sites on the Internet.

Below is a representative list of our advertising program partners, along with information on the cookies that that each partner sets.The partners we work with change from time to time, and this is not an exhaustive list. Your choices to control cookies related to our ads program are described below.

Below are examples of the cookies set for visitors to sites with the Jetpack plugin installed. For more details on the cookies set for administrators, please see.

Remembers the value entered into thecomment forms

field. Specific to the site from which it is set.

This cookie mirrors one set by the core WordPress softwarefor commenting purposes

Remembers the value entered into thecomment forms

field. Specific to the site from which it is set.

This cookie mirrors one set by the core WordPress softwarefor commenting purposes

Remembers the value entered into thecomment forms

field. Specific to the site from which it is set.

This cookie mirrors one set by the core WordPress softwarefor commenting purposes

Remembers whether or not a user wishes to view themobile versionof a site.

Remembers the state of thepost and comment subscriptioncheckboxes.

Remembers the state of thepost and comment subscriptioncheckboxes.

Remembers the state of visitor acceptance to theEU Cookie Law banner.

Please notethat this section is not intended to be exhaustive, but rather aims to be representative, andthat our users may set additional cookies (such as Google Analytics), depending on the features they have chosen to enable or the plugins they have installed.

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

To find out more on how to manage and delete cookies, visit . For more details on your choices regarding use of your web browsing activity for interest-based advertising based) (US based). On a mobile device, you may also be to adjust your settings to limit ad tracking.

You can opt out of Google Analytics by installingGoogles opt-out browser add-on.

In order to better understand how our services are used, we monitor certain user activities that take place within our products, including page views and clicks on any links used when managing a site via our dashboards.

We call each one of these actions an event. Analytics events are attached to your account and are handled via a first party system that Automattic owns and maintains. In general, we record the following data for each event: IP address, user ID and username, site ID (for sites not hosted on, user agent, referring URL, timestamp of event, browser language, and country code.

We use this information to improve our products, make our marketing to you more relevant, personalize your experience, and for the other purposes described in ourPrivacy Policy.

You may opt out of our analytics program through your user settings. By doing so, you wont share information with our analytics tool about events or actions that happen after the opt-out, while logged in to your account. Note that opting out does not disable the functionality of the actions we track for example, if you publish a post, we will still have record of that (dont worry!), but for an event or action after you opt out, we will not have other data associated with that action or event in the analytics tool.

You may see a cookie banner on our websites and dashboards. If you are visiting one of our users sites from the EU, then we do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the site you are visiting and on other of our websites, dashboards, and services. Well display the banner to you periodically, just in case you change your mind.

You may see a cookie banner on our users websites, particularly if you are in the European Union. If so, then our ad program does not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you accept. When you consent in this manner, we and our advertising partners may set third party advertising cookies on our network in order to show you personalized ads. Well display the banner to you periodically, just in case you change your mind.

* Please note this consent feature will start on May 22, 2018.

We set a cookie to help us understand how visitors engage with websites that participate in our ad program. Visitors may opt out of our use of this information byvisiting thislink(the opt-out will be processed immediately with no confirmation step). When you opt out, we replace the unique value for that cookie with an opt-out value. The opt-out works across all websites in our ads program. If you have opted out by accident, or wish to opt back in, you may do so byvisiting thislink. Please note that this option is browser specific, and so if you use a different device or browser or clear your cookies, then you will need to repeat the process.

If you have any questions about our use of cookies, you can find the most relevant contact details in ourPrivacy Policy.

© Automattic Inc., purveyors of fine blogging services since 2005. Thank you for yourtime.

Privacy notice

Business customersPersonal customersContact us

Even when the unexpected happens. Become a Member today from just 39 a year

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Business customersPersonal customersContact us

Sign in to see your cover and request assistance online

Youll need your policy or membership number

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

This privacy notice applies to personal information processed by or on behalf of The AA Group.

For AA DriveTech, please refer to the following separate privacy notice:

Use the links below to find out more about how we use your personal information:

Who are we and how do you contact us and our Data Protection Officer?

What kinds of personal information about you do we process?

What is the source of your personal information?

What are the legal grounds for our processing of your personal information (including when we share it with others)?

What should you do if your personal information changes?

For how long is your personal information retained by us?

What are your rights under data protection laws?

How can you opt out of marketing communications?

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website

The AA plc and our Data Protection Officer

Were the AA PLC, Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA. We are a data controller of your personal data. The AA company or companies which provide your product or service are named at the start of these terms and conditions. The AA Group of companies means AA PLC, together with any entity in which AA PLC directly or indirectly has at least a 50% shareholding and where we act in support of the AA Charitable Trust for Road Safety and the Environment.

We have a dedicated data protection officer (DPO). You can contact the DPO using the details below or by writing to the above address, marking it for the attention of the DPO or going toContact Us.

Personal information that well process in connection with all of our products and services, if relevant, includes:

, such as title, full name, contact details and contact details history

Your date of birth, gender and/or age

, if needed for the product or service

, such as joint policy holders, named drivers, beneficiaries of our products or services

(if relevant to the product or service)

such as via the phone number of our breakdown service and, if you get in touch with us online using our online services or via our smartphone app, details such as your mobile phone location data, IP address and MAC address

you hold with us, as well as have been interested in and have held and the associated payment methods used

The usage of our products and services

, any call outs and claims and whether those claims were paid out or not (and details related to this)

Marketing to you and analysing data

, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you. Offers may include our car, insurance, financial services, connected car, travel and any of our other products and services

, such as make and model, faults, repairs and repair costs. Offers may include our car, insurance, financial services, connected car, travel and any of our other products and services

about your vehicle (including assessing and predicting faults or issues), driving style (including recommending improvements and assessing risk associated with your driving style), location and routes taken (for example, if you have Car Genie)

, including feedback and analysis of your instructor

Information about your use of products or services held with our business partners

, such as insurance policies, mortgage, savings or financial services and products

Information we obtained from third parties

, including information about insurance risk, pricing, claims history, instances of suspect fraud and usage history

Personal information which we obtain from Credit Reference Agencies and Fraud Prevention Agencies

(see the section on Fraud Prevention Agencies below), including public (for example, defaults, CCJs) and shared credit history, financial situation and financial history

, including details of money you owe, suspected instances of fraud or theft, and details of any devices used for fraud

, including alleged offences, for example if you apply for car insurance

Information about your health or if you are a vulnerable customer

, such as location, value, number of rooms, property type and building work youve had done

, such as your salary and details of other income, details of your savings, details of your expenditure, and payment method(s)

Details about all of your existing borrowings and loans

Information about your employment status

Information about your property occupier status

, such as whether you are a tenant, live with parents or are an owner occupier of the property where you live at the time of your application

Your residency and/or citizenship status

, if relevant, such as your nationality, your length of residency in the UK and/or whether you have the permanent right to reside in UK

Your marital status, family, lifestyle or social circumstances

, if relevant to the product (for example, the number of dependents you have or if you are a widow or widower)

Information we buy or rent from third parties

, including demographic information, vehicle details, details of outstanding finance, vehicle claims history, marketing lists, publicly available information, and information to help improve the relevance of our products and services

Insights about you and our customers

gained from analysis or profiling of customers

which you provide in any application

; such as where a person other than the account holder uses the service, information about that person and the transaction

, if relevant (for example, for savings accounts)

3. What is the source of your personal information?

Well collect personal information from the following general sources:

From you directly, and any information from family members, associates or beneficiaries of products and services

Information generated about you when you use our products and services

From a broker or other intermediary (for example, comparison site) who we work with to provide products or services or quote to you

AA Group companies if you already have a product with them, have applied for one or have held a one previously

Business partners (for example, financial services institutions, insurers), account beneficiaries, or others who are a part of providing your products and services or operating our business

From other sources such as Fraud Prevention Agencies, Credit Reference Agencies, other lenders, HMRC, DWP, publically available directories and information (for example, telephone directory, social media, internet, news articles), debt recovery and/or tracing agents, other organisations to assist in prevention and detection of crime, police and law enforcement agencies

We buy or rent information about you or customers generally from third parties including demographic information, vehicle details, claims history, fraud information, marketing lists, publicly available information and other information to help improve our products and services or our business

4. What do we use your personal data for?

We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:

Assessing an application for a product or service, including considering whether or not to offer you the product or service, the price, the risk of doing so, availability of payment method and the terms

Managing the product or service you have with us

Updating your records, tracing your whereabouts and recovering debt

Managing any aspect of the product or service

To make automated decisions on whether to offer you a product or service, or the price, payment method, risk or terms of it

To perform and/or test the performance of, our products, services and internal processes

To improve the operation of our business and that of our business partners

To follow guidance and best practice under the change to rules of governmental and regulatory bodies

For management and auditing of our business operations including accounting

To carry out checks at Credit Reference and Fraud Prevention Agencies pre-application, at application, and periodically after that

To monitor and to keep records of our communications with you and our staff (see below)

To administer our good governance requirements and those of other members of our AA Group, such as internal reporting and compliance obligations or administration required for Annual General Meeting (AGM) processes

For market research and analysis and developing statistics

Assessing and profiling aspects of your vehicle (including faults), driving style (including recommending improvements), location and routes taken (if relevant to your product or service)

For direct marketing communications and related profiling to help us to offer you relevant products and service, including deciding whether or not to offer you certain products and service. Well send marketing to you by SMS, email, phone, post, social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match). Offers may relate to any of our products and services such as cars, roadside assistance, money and financial services, insurance, travel, member offers (Member Benefits) as well as to any other offers and advice we think may be of interest

To provide personalised content and services to you, such as tailoring our products and services, our digital customer experience and offerings, and deciding which offers or promotions to show you on our digital channels

To develop new products and services and to review and improve current products and services

To comply with legal and regulatory obligations, requirements and guidance

To provide insight and analysis of our customers both for ourselves and for the benefit of business partners either as part of providing products or services, helping us improve products or services, or to assess or improve the operating of our businesses

To share information, as needed, with business partners (for example, financial services institutions, insurers), account beneficiaries, service providers or as part of providing and administering our products and services or operating our business

To facilitate the sale of one or more parts of our business

To enable other AA Group companies to perform any of the above purposes

To process any donations made to the AA Charitable Trust

5. What are the legal grounds for our processing of your personal information (including when we share it with others)?

We rely on the following legal bases to use your personal data:

a) Assessing an application for a product or service you hold with us, including consider whether or not to offer you the product, the price, the payment methods available and the conditions to attach

b) Managing products and services you hold with us, or an application for one

c) Updating your records, tracing your whereabouts to contact you about your account and doing this for recovering debt (where appropriate)

d) Sharing your personal information with business partners and services providers when you apply for a product to help manage your product

e) All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts, illustrations, requests for transfers of equity, setting up/changing/removing guarantors

f) For some of our profiling and other automated decision making to decide whether to offer you a product and/or service, particular payment method and the price or terms of this

a) Managing your products and services relating to that, updating your records, tracing your whereabouts to contact you about your account and doing this for recovering debt (where appropriate)

b) To perform and/or test the performance of, our products, services and internal processes

c) To follow guidance and recommended best practice of government and regulatory bodies

d) For management and audit of our business operations including accounting

e) To carry out searches at Credit Reference Agencies pre-application, at the application stage, and periodically after that. Where you have been introduced to us by a broker or other intermediary they may do these searches on our behalf

f) To carry out monitoring and to keep records of our communications with you and our staff (see below)

g) To administer our good governance requirements and those of other members of our Group, such as internal reporting and compliance obligations or administration required for AGM processes

h) For market research and analysis and developing statistics

i) For direct marketing communications and related profiling to help us to offer you relevant products and services, including deciding whether or not to offer you certain products and service. We will send marketing to you by SMS, email, phone, post and social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match

j) Subject to the appropriate controls, to provide insight and analysis of our customers to business partners either as part of providing products or services, helping us improve products or services, or to assess or to improve the operating of our businesses

k) For some of our profiling and other automated decision making

l) Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations

a) For some direct marketing communications

b) For some of our profiling and other automated decision making

c) For some of our processing of special categories of personal data such as about your health, if you are a vulnerable customer or some criminal records information

a) Processing of your special categories of personal data such as about your health, criminal records information (including alleged offences), or if you are a vulnerable customer

We may share information with the following third parties for the purposes listed above:

AA Group companies and service providers

Business partners (for example, financial services institutions, insurers), account beneficiaries, or others who are a part of providing your products and services or operating our business

Governmental and regulatory bodies such as HMRC, the Financial Conduct Authority, the Prudential Regulation Authority, the Ombudsman, the Information Commissioners Office and under the Financial Services Compensation Scheme

Other organisations and businesses who provide services to us such as debt recovery agencies, back up and server hosting providers, IT software and maintenance providers, document storage providers and suppliers of other back office functions

Credit Reference and Fraud Prevention Agencies (see below)

Market research organisations who help us to develop and improve our products and services

7. How and when can you withdraw your consent?

Where were relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.

Were based in the UK but sometimes your personal information may be transferred outside the European Economic Area. If we do so well make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply.

To process your application, well perform credit and identity checks on you with one or more credit reference agencies(CRAs). Where you take insurance, financial or credit services from us we may also make periodic searches at CRAs to manage your account with us. To do this well supply your personal information to CRAs and they will give us information about you. This will include information from your credit application and about your financial situation and financial history. CRAs will supply to us both public (including the electoral register) and shared credit, financial situation and financial history information and fraud prevention information.

Well use this information to:

Assess your creditworthiness and whether you can afford to take the product

Verify the accuracy of the data you have provided to us

Prevent criminal activity, fraud and money laundering

Assess payment methods available to you

Make sure any offers provided to you are appropriate to your circumstances

Well continue to exchange information about you with CRAs while you have a relationship with us. Well also notify the CRAs about your settled accounts. If you borrow and dont repay in full and on time, CRAs will record the outstanding debt. This information may be given to other organisations by CRAs.The identities of the CRAs, their role as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail on our website.

When CRAs receive a search from us they will place a search footprint on your credit file that may be seen by other lenders.

If youre making a joint application, or tell us that you have a spouse or financial associate, well link your records together, so you should make sure you discuss this with them, and share with them this information, before lodging the application. CRAs will also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.

There are more details about how credit reference and fraud agencies use your personal datahere.

You should tell us so that we can update our records using the details in the Contact Us section of our website. Well then update your records if we can.

Were unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, well make this clear.

In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.

We may monitor where permitted by law and well do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.

We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: whether to offer you a product or service, to determine the risk of doing so, the price we will offer, whether to offer you credit, what terms and conditions to offer you, assess lending, insurance and business risks, or to assess what payment methods we can offer you. We may also do this using data from other parts of the AA, including product or services details (including usage of them or claims made) and telematics data captured including on your vehicle, driving behaviour and location information.

Well do this where it is necessary for entering into or performing the relevant contract, is authorised by laws that apply to us, or is based on your explicit consent.

Unless we explain otherwise to you, well hold your personal information based on the following criteria:

For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations

For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or

Retention periods in line with legal and regulatory requirements or guidance.

16. What are your rights under data protection laws?

Here is a list of the rights that all individuals have under data protection laws. They dont apply in all circumstances. If you wish to use any of them, well explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

about the processing of your personal information

The right to have your personal information

incomplete personal information completed

to processing of your personal information

to have your personal information erased

to your personal information and to obtain information about how we process it

move, copy or transfer your personal information

automated decision making which has a legal effect or otherwise significantly affects you

You have the right to complain to the Information Commissioners Office which enforces data protection laws: You can contact us using the details below.

You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by going to theContact Ussection of our website to exercise these rights.

We may use your home address, phone numbers, email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to your marketing preferences.

You canopt outof any email or text marketing by following the unsubscribe links. If you receive a marketing call from us, you can ask the person who called you to opt you out. You can also write to us at AA PLC, Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA, marking it for the attention of the DPO. Orsend us an emailon our Contact Us page -choose Using our services and then I want to opt out of marketing messaging.

If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can contact us by going to theContact Ussection of our website. Alternatively, you can write to AA PLC, Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA, marking it for the attention of the DPO.

©Automobile Association Developments Ltd.2018

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The Telegraph Media Group is comprised of Telegraph Media Group Limited, Telegraph Events Limited, Telegraph Financial Solutions Limited, Press Acquisitions Limited, and each of their respective subsidiaries. You can find our contact informationhere.

Telegraph Media Group is also responsible for our website and whether you browse as a guest or register with us we will collect different types of information about you: for example, for website functionality; to provide improved or personalised services to you; to help decide what kind of advertising you will see on the site; and, in accordance with your chosen preferences, to market goods or services to you. Please also see our website terms and conditions.

We are not responsible for the content or privacy practices of external sites, third party Apps or your chosen internet browser. However, we do seek to explain how we work with third parties, including search engines and ad servers such as Google.

We also offer a number of services to our readers and other customers, trading under different brands. You can seeOur Brands and their respective Service Providersat the end of this Privacy Policy.

When we collect your information we may share it across our Telegraph Media Group companies. This Privacy and Cookie Policy explains how we use any of your personal information we might collect and how you can limit our use of it.

The information that we gather falls broadly into two types (please see further below for how we collect it and what we use it for):

1.1 Information that relates directly to you (e.g. your name and contact details, communication preferences and customer history).

1.2 Information that does not directly identify you (e.g. how you might browse our website), specifically:

(1) Your IP address through the placement of cookies; and

(2) Location data, which might be gained through your IP address or GPS data (seeSection 3(4), below).

Please note that not all cookies are either personally identifiable information or even unique identifiers; but some can be, while others can influence what you see on our website and others (seeSections 6and7on cookies and their management, below).

2.1When we seek your permission. Often we will be using your information in accordance with your specific consent or instructions: for example, because you have requested or consented to receiving certain information, or entered into a contract with us (or one of Our Brands) for goods and services: see Section 2.2 below.

At other times we will use your information on one of the other lawful bases described below in this section.

(1) When you enter into a contract for goods or services with us (including competitions, offers, subscriptions or your online Telegraph account), or where you wish to register an interest in doing so, we will use your personal data to enter into and fulfil our contractual relationship with you.

(2) Fulfilling our contract with you means being able to manage and administer our services, and maintain our standards of tailored service levels, customer care and consumer compliance. This might include fulfilling orders or returns, processing payments or refunds, and providing aftercare, as well as improving your customer experience online and otherwise, including by monitoring service levels and responding to feedback.

Other uses of your information are made for ordinary and transparent purposes which we think are necessary for our legitimate interests as a provider of news, content, and other services (including when working with Our Brands). We use your information on this basis to do the following:

(1) Recognise and remember you when you visit our website and better understand how you use our website and others by using cookies to follow your use. We explain what cookies are inSection 6and how you can manage them inSection 7, below;

(2) Recognise and remember you when you use a Telegraph application (Telegraph App), to analyse how you use it and to serve you with advertisements based on your interests.Section 3.1(4) explains how we gather this information;

(3) Serve you advertisements on selected, third-party websites that make their advertising space available to us.  We call this Audience Extension and we do this by using retargeting cookies. We explain what cookies are inSection 6and how you can manage them inSection 7, below;

(4) Identify your interests. We might then put your information in aggregated form into groupings (known as segments) by a particular audience, which means we can serve you advertisements and offers that will interest you within the website, including by reference to data we receive from third parties. Please seeSections 6and7for more information about cookies and how we serve you more targeted messaging;

(5) Keep you updated on any services you have subscribed to, or any products you have purchased, and/or about similar services unless you have told us otherwise (including where we are working alongside other Service Providers to provide these services, such as travel or insurance, as detailed in theOur Brandssection);

(6) Contact you to let you know about any of our products, services or promotions (which may in some cases be provided by third parties), including by email, mail, telephone, or SMS text message, always having regard to your preferences. Please seeSection 4to understand more about how you provide and can manage your preferences.

(7) Contact you directly via social media in relation to any competitions and/or prize draws you have entered.

(8) Make sure materials on the website or in apps are presented in the most effective way for you and your computer or mobile device;

(9) Collect and log numeric internet addresses to improve the website and to monitor website usage; and

(10) Assess and understand our readers, customers, site users and account holders feedback and identify usage hotspots;

2.4 Some limited uses of your data are required to comply with legal obligations, for example fraud detection and taxation;

2.5 Our core activities as a media and publishing organisation, on paper or online, are classed as special purposes (which includes journalism and the arts). Please be aware that we are subject to a series of exemptions from data protection law when processing personal data for these purposes, and such purposes are not relevant to this Privacy Policy unless expressly stated.

3.1 Information (as set out in Section 1) is gathered in the following ways:

(1) indirectly (e.g. using website technology that tracks and administers your visits through your browser, or similar technology when you use a Telegraph application (App) on a mobile device, or when you log on and/or share stories through social media [link]);

(2) directly (e.g. when you buy a subscription, sign up to create a .uk profile, download a mobile device application or you otherwise provide your information when you interact with us);

(3) through your device (e.g. mobile, PC or tablet) where you have enabled location services for the applicable App or browser. This may be used for location targeted services or advertising in accordance with your preferences, which may be adjusted either on your device or via server, App or website preferences;

(4) through location technology for mobile web services. The service we use is based on machine learning algorithms which analyse data from different connection types. These include fixed http and https connections, location consent requests on https sites and from mobiles Apps using https connections. More information is availablehere. You can opt-out of this servicehere;

(5) through social media sign-on. We offer a quick registration option using your existing social media accounts via an App or the website. If you log in to our sites using a social media account, you are granting permission to that social media company to share your user details with us, and to collect information about you and how you use our site (which process we do not control and will be subject to the terms and conditions of your social media account). This will include that social media company tracking or identifying when you share one of our stories through their site. When you use social sign-on, we will gather the information you have already used in the process of registering for that social media site (in accordance with your preferences provided to that site and/or to us at the point that you use our social sign-on) and your social media account will be linked to your Telegraph account, including in our providing social media messaging to you (SeeSection 5.2, below on de-linking accounts);

(6) when you subscribe to The Telegraph, we may also use a card updater service to automatically update your credit or debit card details. This service is facilitated by your credit or debit card issuer, whom you should contact for further information;

(7) in the past we may have obtained certain additional details through a telephone number appending service where we have had contact details for you but did not have your phone number or needed to update your phone number (but would not use phone numbers that are gathered this way where those numbers are registered with the Telephone Preference Service). We no longer append data in this way; and

(8) we may also overlay additional demographic and lifestyle data from CACI ( to help us understand what else you might be interested in for direct marketing and insight purposes. These segmentations are built using a variety of sources, including publicly available data (such as the electoral register and the UK Census) or derived from surveys and questionnaires. You can opt out of having your personal information profiled in this way by contacting us. SeeSection 5, below.

4.1 We will contact you in accordance with your preferences, including by email, phone, post and SMS text.  We always seek to explain why and how we might contact you at the point you give your information to us.

4.2 We also provide the means for you to grant or withhold your permission for us to contact you. We do this by using opt-in boxes or unsubscribe options, which determine your permission for us to contact you about our wider range of goods and services, including those provided by Our Brands (the range of Telegraph-branded offers, products and services listed below this policy).

4.3 Sometimes, we need your information to be able to contact you to provide the service you wish to use (e.g. a subscription or Telegraph Fantasy Football). In those cases, by signing up to the service you are agreeing that we will have to send you service communications to run the service itself, and we will not offer you the chance to opt-out from receiving those messages until you decide you no longer wish to use the services.

4.4 As well as the communications we send you, we also offer you the opportunity to choose whether to hear from specific companies and organisations that we work in association with, including (but not limited to) the Service Providers for Our Brands. We will always name those companies and organisations, and you will have to opt in to hearing from them via a tick box (or because you choose to engage with them directly).

4.5 If you have signed up to receive marketing from us by SMS, to stop this, please reply STOP to the last message you received.

5.1 You can update your details and marketing preferences by accessing your account pages on the website, by emailing or by writing to us at Data Department, Victory House, Meeting House Lane, Chatham, Kent, ME4 4TT.

5.2 You can de-link your social media account from your Telegraph account by emailing De-linking your account will not change your marketing preferences unless you specifically request it and we are not responsible for how third party social media sites use information they collect about you, including via your own social media account or through your having linked it to your Telegraph account.

5.3 You have the right to access the personal information held about you from us, or from any other organisation that controls your personal information. To understand how to obtain a copy of the personal information that we hold, please seeSection 13below.

6.1 A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to cookies we include other technologies with similar purposes, such as tags and identifiers. Find out more about the use of cookies on

6.2 When you first visit our sites using a new browser, or if you visit in private browsing mode, we will provide you with a cookies permission banner seeking your consent to use of cookies as required by law. From this banner you will be able to access our cookies management tool. By clicking OK or clicking through to any part of the site, we will start to manage your visit using cookies.

6.3 We use the following types of cookie, as will your browser:

(1) Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how our readers use the website. We use that information for customer analytics and to serve advertisements that we think might be of particular interest to you on our and other websites (seeSection 7.5). Your browser may use similar cookies for similar purposes and to serve advertisements for others.

(2) Service cookies that help us to make our website work as efficiently as possible; remember your registration and login details; remember your settings preferences; to detect what device you are using and adapt how we present our services according to the screen size of that device; and meter the number of pages you view for the purpose of administering subscriptions to The Telegraph.

(3) Third party advertising and analytics cookies, which are placed by or on behalf of independent advertisers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site by us or by your browser. They are anonymous they cannot be used to identify individuals, but they can also allow the advertiser or your browser to tailor advertising to you when you visit other websites using the same browser. They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once, to make sure you are not repeatedly served with the same advertising messages.

6.3 We have no access to third party cookies and third party organisations have no access to ours. The third party organisations that place cookies, including your browser (such as Google) and the third party companies who pay for advertising and analytics services using this information, will have their own privacy policies.

7.1 Most browsers allow you to turn off cookies. To do this look at the help menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates. We also provide our own cookie management tool for you to make more specific choices about how cookies are used for your visits to our site..

7.2 We also use third party cookies, as will your browser. These are cookies that may be read by third parties (for example if you have used social sign-on and have the option to like or comment using your social media account). If you would prefer to just restrict third party cookies, here is our cookie management tool:

Alternatively, visit click on the AdChoices logo that you will see in the corner of advertisements that carry behavioural targeting cookies.

7.3 We use various third parties to provide us with information to help us learn about how users use our website. To find out more about how we use these third party services click on their names, below, to view their websites and privacy policies:

7.4 If you would like to disable third party cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third partys website and getting them to generate a one-time no thanks cookie that will stop any further cookies being written to your device. Here is a link to the third party advertising platform we use, which has instructions on how to do this:

Please notethat even after disabling this, you may still see non-personalised advertisements that may appear materially the same as the personalised ones. This is simply a function of what advertisers and partners we are working with, and does not mean your preferences have not been applied.

Please note also that the likes of Google, with whom we work to serve advertising, will still use cookies for necessary administrative purposes after you have amended your personalised advertising settings. These purposes include frequency capping (namely to stop users being served the same advertisements repeated), aggregated reporting of engagement (on a non-personal basis) and to combat fraud and abuse (for example, to prevent bogus click-throughs by web hosts to inflate the value of their platform).

7.5 We also use a data management platform. We use the data this platform records to better understand our users interests, so that we can provide better and relevant TMG and Advertiser services based on this information.

7.6 When you share stories using social media, for example Facebook, the social media company will drop cookies and identifiers to track this.

7.7 You can also visit the trade body representing these advertising companies for more information on how to opt out of these cookies:

8.1 We use JavaScript to detect ad blockers.  We use the script in the source code of our website.  It confirms advertisements are correctly displayed on your device by simulating the display of the advertisement.

8.2 By detecting ad blockers, we do not store any information on your device and we do not process any of your personal data.

8.3 We may display a message to advise you that we have detected that you are using and ad blocker

8.4 We reserve the right to restrict your access to some or all of our website while you have an ad blocker turned on.

9.1 The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.

9.2 We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.

10.1Selling our businesses. We may disclose your personal information to third parties and their advisers if we are approached by a potential buyer in connection with the potential sale of our business or of any part of it (including any of Our Brands). Should we proceed to sell or reconstitute any part of our business that holds your personal information, it will be necessary in some circumstances to share or transfer that information to the buyer or new entity: for example, so that they can continue to provide continuity of service to you. You will always be notified of such a change of control or ownership, and will be given the opportunity to object or opt out of any further communications from us or the buyer or new entity, except where such use of your personal information is necessary for a lawful purpose (such as a legal obligation or right, or where necessary to perform an existing contract with you)

10.2Your internet browser or other accounts.Depending on which browser you use to visit our site, and in accordance with your browser cookie preferences (see above), your browser (such as Google) may collect information about you and your visit for its own services, including those services such as segmented or personalised advertising that it provides to us and other sites. If you use social media sign-on (such as with Facebook), you will be enabling sharing of information between us and that site in the manner set out in Section 3.1(5) above and any notices provided to you. You can de-link your social sign-in as set out in Section 5.2.

10.3Our partners. Except as set out in Section 10.1 or 10.2 above, we never sell personal information, or pass it to third parties outside of the Telegraph Media Group for their own marketing purposes, without your permission. We sometimes provide your personal information to third parties who are our subcontractors or providers of various products and services on our behalf e.g. the providers of the branded services listed below (Our Brands and their Service Providers) and intermediaries, in order to fulfil those orders. Your personal information will always be subject to appropriate protections under contract. Where you are engaging with Our Brands for products and services, you will sometimes contract with our Service Providers and may choose to provide them with personal information or permissions directly.

10.4Legal requirements. We may disclose your personal information if we are required to do so by law, or if in good faith we believe such action is necessary to comply with the law a legal obligation.

10.5Verification of circulation figures. We may disclose subscribers personal information including: name, address, email address and telephone number and payment details (though no bank or credit card account details) to the Audit Bureau of Circulation (ABC) for the sole purpose of verifying our newspaper circulation figures.  ABCs Privacy Policy can be foundhere.

10.6Data processors.In common with most organisations, some of our functions using your personal information are outsourced to contractors (for example, Evidon who manage our cookies consents or our other software providers). Any processing of personal information by these contractors will only be for these carefully defined purposes, and will be adequately and lawfully protected under contract, including requirements of confidentiality and data security.

11.1 The personal information that we collect from you will sometimes be sent and stored outside the European Economic Area (EEA) in order to carry out the activities listed in Use of Your Information. Except where this is on your specific instructions, this will always be subject to adequate safeguards as to the protection and security of your personal data. Further details are available on enquiry from

11.2 We will only keep your personal information for as long as we need it for a lawful purpose: whether because of the products and services we have provided to you, for example as a subscriber or registered user (and to allow for reasonable retention of records afterwards to reflect legal requirements or limitation periods),or because we believe you still wish to hear from us. This is again separate from our role as a media organisation and the information we are lawfully able keep in the public interest because it is relevant to our journalism and publishing activities.

12.1 If we change our Policy, we will post the changes on this page. Please check the website regularly for any changes to this Policy. However, from 25 May 2018 any significant changes will be provided to you directly where possible.

12.2 The previous Privacy Policy was dated 10THMay, 2018.

13.1        You have the following rights:

(1)  To obtain access to, and copies of, the personal data that we hold about you, or require that it is transmitted to another data controller;

(2)  To request that we restrict our data processing activities or cease processing your personal data in certain ways, for example because you do not consider it lawful;

(3)  To require us not to send you marketing communications;

(4)  To withdraw your consent, where we are relying on it to process your personal data;

(5)  To object to how we process your personal data, in particular where we are relying on our legitimate interests; and

(6)  To ask us to erase the personal data we hold about you, for example because it is causing you distress or you believe it to be no longer relevant, or to correct the information if it is incorrect.

Please note that the above rights are not absolute, and we will be entitled to refuse requests where exceptions apply (including where we are processing it in our capacity as a media organisation). You can find out more about your rights at

You also have the right to object to automated decision-making, including by means of profiling. Although we use various algorithms and automated criteria to help us serve advertising in the manner set out in this Policy, this results in segmented advertising (by category of user) rather than specific decisions being made about you. This can in any event be controlled through your cookie and ad preferences [link].

If we change how we use this technology in the future, we will let you know if it affects you via this Policy (and significant changes or effects we will notify directly).

14.1 If you believe that we have not adhered to this Policy, please notify us by email at and we will try to solve the problem promptly. If you are not satisfied with our response, or have any other queries, you can also contact the Information Commissioner at or 0303 123 1113.

This Policy was last updated on 24th May, 2018.

Telegraph Privacy Policy – brands updated 24 May

N.B. Telegraph Travel also uses the services of smaller organisations and individual hotels.  These are clearly specified in our marketing communications.

© Telegraph Media Group Limited 2018

Roblox Privacy and Cookie Policy

Roblox is an imagination platform, where users are encouraged to design, create, and interact with whatever they can imagine. As a user of the Roblox platform, you and your friends can collaborate on building or just gather and explore other users creations. Your privacy is important to us; this is why we created this Privacy Policy so that you are aware of what information is collected, how we use it, and who we share it with.

This Privacy Policy covers our websites on the domain, our Roblox mobile and Xbox apps, the Roblox Player, the Roblox Studio, and our other websites, products, software, applications, content, data feeds and other services (Service) on which an authorized link to this privacy policy is posted. This Policy covers our practices with regard to Roblox users of all ages, including a unique set of practices for those under the age of 13 (children). The Service is operated by or on behalf of Roblox Corporation.

If you are an EU resident, this whole Policy applies to you.  However, EU residents should see Section 14 below, which will inform you in detail about the personal data we process, how we process it, for which purposes we process it, with whom we share it, on what legal basis we process and transfer your personal data and which rights you have regarding the processing of your personal data.

Roblox is also committed to protecting the privacy of our users, including children. Please see theChildrens Privacy and Parental Controlssection below for more information about your rights as a parent or legal guardian of our children users and the measures we take to afford children users with additional protections and comply with the Childrens Online Privacy Protection Act (COPPA). To learn more about COPPA, you may consult this simple one-page informational guide from the kidSAFE Seal Program

If you have any questions, comments, or concerns regarding this Privacy Policy and/or data practices, please contact us at the following e-mail address, telephone number, or mailing address:

Contact person Roblox Privacy Manager

For users based in the European Union:

If you are a user based in the European Union, you may also contact our Representative in the European Union:

Personal datameans any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

Processingmeans any operation which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or any kind of disclosure or other use.

Any other capitalized term that is not defined in this Policy is defined (and has the meaning) set out in ourTerms of Use.

Please note that our Corporate Websites (which may include,, and their subdomains) are general audience websites. On these sites, we may provide information regarding the corporate side of Roblox, press information, career information, and other general audience information. We may also ask for your name, email address, employment details if you send us a CV, resume or other details of your employment history in connection with an advertised job vacancy or a general inquiry regarding employment opportunities with us and other information so that we can provide corporate-related information to you or respond to your job application. No game play happens on the Corporate Websites. As such, the parts of this Privacy Policy that discuss game play or discuss children users under 13 are not applicable to the Corporate Websites.

A user creates a username and a virtual character that is his or her identity in the Roblox world.

Registered users interact with other users through in-game or website chat, personal messaging (within the Roblox environment), user forums, groups, and other similar features, with available privacy settings designed to allow users to restrict or disable communications with other users.

Each user is given one or more pieces of virtual real estate on which they can build houses, cars, machines, roller coasters, or anything else you can imagine with building blocks and code; these places are called games.

Users search for, find, and play games made by other users; they play these games with other users from around the world, and are identified only by their username.

The Roblox world includes a virtual currency known as Robux; users can earn or purchase Robux in a variety of ways, and use them to buy or sell items for their characters, for in-game items, and other uses.

Users who earn a large amount of Robux virtual currency are allowed to sell that currency back to Roblox subject to certain participation requirements, including having to be 13 years old or older. See ourDevEx Terms of Servicefor more information.

Users can purchase premium services, including monthly or yearly subscriptions.

For more information on how our service works, please see ourTerms of Service.

Roblox users may play as guests without creating a Roblox account; in guest mode, users remain anonymous in their interactions within the Service and games, and do not have access to chat features, cannot use the personal messaging platform, cannot post to the forums or groups, and are subject to other restrictions (a) determined by Roblox from time to time and (b) designed to prevent users from sharing personal data, whether intentionally or otherwise. As guests, users are unable to save play statistics, accumulate points, share models, create games, or participate in the Roblox virtual economy.

Users who want to save play statistics, share models, create games, and participate in the Roblox virtual economy must create an account on Roblox. To create a Roblox account, we will ask you to create a unique username and password (so you can log in to your account), and to provide other demographic information such as your age or date of birth, gender, country or language preference (so we can customize your experience on Roblox).

Users must not create a username that reflects their own name or other personal data. Users should also not pick a password that is easy to guess, and should not share their password. For security reasons, we store passwords in encrypted form.

Usernames are used for participating in Service features and we do not use them to identify individual users outside of their activities on our Service. Usernames are not passed along to third-party companies except for our third-party service providers who use or process the usernames for purposes of helping operate our Service, such as effectuating payments and website hosting.

Users may be asked to provide or may choose to add an email address to their account for added verification and/or to enable certain features. The primary purpose for this email address is to provide account security, as this is the only way for Roblox to check the authenticity of an account owner. In this circumstance, users under the age of 13 are asked to provide a parent email address. Users may change the email address associated with their account at any time; however, a notification will be sent to the previously provided email address upon making that change.

In addition to account setup on Roblox, we may collect and process information from you in connection with the following features and activities (as applicable):

When you make purchases on the Service

. Users can purchase virtual currency or premium subscriptions, for example, in the form of Robux, Builders Club membership, etc., and use a variety of payment methods. When making purchases, users or their parents may be required to enter billing information, including name, billing address, credit card or other payment information, and billing email. Roblox may also retain your billing information, transaction details, and purchase history to resolve subsequent billing disputes and inquiries. Roblox does not retain the full credit card numbers of our users.

When you post or otherwise transmit comments or messages on Roblox via community features such as public chat or private chat, forums, group walls, personal posts, etc.

we may collect these comments and messages, and they may be monitored, filtered and moderated for purposes such as removal of profanity, personal data, and other inappropriate conversations. We may use pre-filtered chat, comments and messages (of EU and US users over 13) for purposes such as training and improving our filter technology, except that we will not engage in these activities with private chat, comments, and messages of EU users.

When you participate in our Roblox Developer Exchange Program

, we require you to provide us with an IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers).

When you agree to use our find a friend feature

, we may ask your permission to access and collect information about your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service. As part of our find a friend feature, we will automatically access and collect information in your address book from time to time in order to sync your contacts.

When you provide us with your phone number

, we may use it to connect you on Roblox with your friends. If you do not want us to use your phone number to find your friends on Roblox, please adjust your privacy settings on the Service. Please note that our find a friend feature may not be available in certain locations. In particular, we take steps to not provide the feature to users we have classified as residents of the European Union.

When you contact or send communications to Roblox

, for example when you contact customer support, report a problem, or submit questions, concerns, or comments regarding our Service or its content, in which case we may collect contact information such as your email address and other important information about your inquiry or concern. This information is used to respond to your communications, fulfill your requests, or provide other customer support.

When you use or interact with third-party plug-ins that may be available on the Service for users 13 and older

, such as third-party social media widgets, share buttons, and/or login mechanisms. These features may include social plugins from Google, Facebook, Twitter or other platforms, and may be subject to the privacy policies of these other companies as posted on their respective websites. When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox, and likewise, certain information about your use of Roblox may be posted to your profile on those platforms.

When you participate in contests, competitions, sweepstakes, giveaways, prize draws or other promotions

that we may run on our Service or sponsor from time to time. These promotions may involve the collection and use of certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.

When you respond to or participate in voluntary surveys

, which we may offer on our Service from time to time to conduct research or demographic studies. These surveys may collect anonymous information about your likes and dislikes, game play interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys will not collect personal data about you.

When you request or agree to location-based services from Roblox, which may be available to our users ages 13 and older

. We may collect or track real-time or precise geolocation information to provide services such as tagging, check-in and content delivery, targeted or geo-based advertising, or other services that are dependent on knowing where you are. This information may be collected in combination with an identifier associated with your device to enable us to recognize your mobile browser or device when you return to the Service. You can always stop the collection of location information by updating your device settings, stopping to use the Service, and/or un-installing our mobile applications.

When you subscribe to other features or activities

that we may offer from time to time on the Service and submit or upload information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.

When you browse, navigate, or otherwise interact with the Service

, as outlined in the Cookies and Similar Technologies section below.

You are under no obligation to provide personal data to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.

In addition to the specific uses above, any information that you provide or that we collect on the Service may be generally used for the following purposes:

To operate, maintain, and improve the Service;

To give you access to the Service and related features, or restrict your access;

To personalize the Service or content on the Service, as well as make it more user-friendly;

To allow you to manage your Roblox account or account information, update your account settings, and (where applicable) make purchases or subscribe to services;

To communicate with you about the Service (product changes, feature updates, etc.);

To provide technical support or customer service;

To deliver advertising that may be relevant to your interests;

To protect the integrity, safety, or security of the Service or our users, comply with legal obligations, or enforce compliance with our Terms of Service or other restrictions placed on your use of the Service.

Like most websites, we use cookies and other standard Internet technologies to help us improve our Service.

A cookie is a small text file that is placed on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, for example so you dont have to re-enter them whenever you come back to the website or browse from one page to another.

A cookie can be classified by its lifespan and the domain to which it belongs. By lifespan, a cookie is either a:

Session cookie which is erased when the user closes the browser; or

Persistent cookie which remains on the users computer/device for a pre-defined period of time.

As for the domain to which it belongs, there are either:

First-party cookies which are set by the web server of the visited page and share the same domain (in this case domain); or

Third-party cookies stored by a different domain to the visited pages domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

When you visit or access the Service, we may by means of cookies, beacons, tags, scripts, and/or other similar technologies automatically collect technical information about the devices and software you use to access the Service, such as the type of Internet browser or mobile device you use, the website or source that linked or referred you to the Service, your IP address or device ID (or other persistent identifier that uniquely identifies your computer or mobile device on the Internet), the operating system of your computer or mobile device, and other similar technical information. These same technologies (or a combination of them) may also be used to help us:

Capture and store users preferences, account settings, and certain login information (mainly for convenience, user verification, and account security);

Compile statistics and analytics about your use of and interaction with the Service, including details about how and where our Service is downloaded from or accessed, how often a user visits or uses the Service, the date and time of user visits to, and actions on, the Service, which areas of the Service are visited and for how long, information regarding in-game activities, and other similar traffic, usage, and trend data;

Mobile analytic tools to allow us to better understand the functionality of our mobile software on your device and gain insights about how mobile software is used;

Gather important functionality, testing, and performance data about our Service, including performance data related to our mobile application, the Roblox Player, and Roblox Studio, such as networking activity, CPU load, and resource usage, among other relevant data;

Moderate user behavior on the Service, such as protecting against payment fraud and other inappropriate activities;

Gather demographic information about our user base; and;

We will not use cookies or similar technology other than for the purposes stated in this Cookie Policy.

Third party advertising and ad networks

Roblox partners with third-party advertisers, ad server companies, and ad networks (third party advertising companies) that use cookies, beacons, tags, tracking pixels and scripts and other tracking technologies in order to collect data such as IP address, device ID, and other information about your computer or device, as well as Internet and online usage information and information about certain activities on the Service, including purchases and in-game information. We or our service providers also may provide such information to these third party advertising companies. For our users that are 13 years old or older, these third party advertising companies may use such information and information about your visits to the Service and other websites and services in order to provide advertisements about goods and services of interest to you, often referred to as behaviorally-targeted or re-targeted advertisements. Some of our advertising partners are members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA), which you can learn more about at these links:

If you do not wish to receive our personalized ads, please visit their opt-out pages at the above links to learn about how you may opt out of receiving personalized ads from member companies. For our users that are under the age of 13, Roblox partners with third-party advertising companies to serve contextual advertising, cap the frequency of advertising, and related uses permitted by COPPA. Roblox does not show behaviorally-targeted or retargeted ads to users under the age of 13 or track such users for targeted advertising purposes.

Most web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.

Some browser manufacturers provide comprehensive help relating to cookie management in their products. Please see below for more information:

You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block or delete cookies that are already on your computer.

Please note, however, that by blocking or deleting cookies used on the Service, you may not be able to take full advantage of the Service and you may not be able to log on to the Service or play the Roblox games.

Roblox may share your information as set forth below. Please note that Roblox does not sell personal data about you to third-party companies for their marketing purposes.

Roblox may share users information, including personal data like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Robloxs behalf. These providers may operate or support certain functions of the Service. Below is an illustrative list of functions for which we may use third-party service providers and the names of the providers we may use to perform these functions:

Analytics services (e.g., Google Inc, comScore, Flurry Analytics);

Advertising services (e.g., AppsFlyer);

Community filtering and moderation services (e.g., CommunitySift);

Customer support services (e.g., Zendesk);

Surveys and promotions (e.g., Magid);

Billing services and payment gateway providers (e.g., Kount, SiftScience, PayPal, Vantiv, Incomm, Rixty, Google, Apple, Amazon, Windows Store); and

Hosting and content delivery network services (e.g., AWS, Equinix, CenturyLink).

These agents and contractors are only allowed to use the information shared with them only for the specific tasks theyve been hired to do and consistent with this Privacy Policy, and for no other purposes. Roblox takes steps to ensure that all service providers with access to personal data are capable of protecting the information we share with them.

We offer users the ability to use forums and similar means of public discussion. If you use any messaging, posting, or chat functions on Roblox, you should be aware that any personal data submitted there will be available to anyone who has access to that content, including other users, and can be read, collected, or used by other users of these forums, and could be used to send unsolicited messages. We are not responsible for how other individuals use the information posted in this manner.

We may disclose personal data about you as required or permitted by law and/or comply with a judicial proceeding, court order, or legal process served on our Service. To the extent permitted by applicable law, we also may disclose personal data about you in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services) or if such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our Service, protect the security or integrity of our Service, or enable us to take precautions against liability or to protect our rights.

Information about our users, including personal data, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. Where necessary, we will inform you of such disclosure and obtain your consent.

We share aggregated, automatically-collected, or otherwise non-personal data with third parties for various purposes, including (i) compliance with reporting obligations; (ii) for business or marketing purposes; (iii) to assist us and other parties in understanding our users interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services. We do not share personal data about you in this case.

The security of your personal data is important to us. When you enter sensitive information (such as credit card numbers) on our order forms, Roblox (or the service provider operating the function on our behalf) will encrypt that information using secure socket layer technology (SSL) or similar technologies. We have security measures in place to attempt to protect the personal or other sensitive information submitted to us against the loss, misuse and alteration of personal data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

Roblox may retain users account data internally for the following purposes:

Billing information and transaction histories are retained to resolve subsequent billing disputes and inquiries;

Publicly shared content and game items are retained for use by the community (e.g., a user-created virtual shirt sold to another user is kept in the system because the recipient now owns a copy of that item);

User account history is retained to support subsequent customer service inquiries and to provide, improve and develop the Services;

To promote safety and security on and for the Services; and

We may retain your information for as long as is necessary and relevant to your use of the Service and our operations, which may include retaining your information beyond the end of your use of the Service.

Our Service may, from time to time, contain links to external sites or applications. We are not responsible for the privacy policies or the content of such sites or applications. To make clear when you are linking to a third-party site or application, we may display a warning message informing you when you are leaving our Service.

We recognize that children deserve added protections with regard to their personal data and privacy online. For this reason, when users under the age of 13 register for the Service, their account is automatically set to Privacy Mode. This means that children users will not have access to certain features, such as social media plug-ins, some forms of third-party advertising, and certain types of notification alerts.

When a child creates an account on Roblox, we may collect a username, password, birthdate, and parent email address. This information is used to give the child access to the Service (with certain default settings) and to communicate with the parent about the childs account. For example, we may use the parents email to send an email notification about the childs account creation and an invitation for the parent to review, update settings, and approve of their childs account. We may use the birthdate the child provides when signing up for the Service to determine which features on Roblox the child should have access to and to determine when the child will turn 13 years old and can be given broader access to features on our Service. In general, we will not use or share account information (including personal data) from your childs account, except for the permissible purposes stated in this Privacy Policy, and, if required by law, only with the prior verifiable consent of a parent or legal guardian.

To make any requests for changes to your childs account or requests for the removal of personal data collected about you or your child from our Service (as applicable), or to request that we stop the further collection or use of your or your childs personal data in connection with the Service (as applicable), please complete the online help form at

We offer all accounts, including children accounts, the ability to modify chat/communication settings (for example, limiting interaction to just friends or no one), as well as a special Restricted Account Mode which turns off all forms of chat and public commenting and which allows the user to access only a selection of filtered games on Roblox. We recommend that parents familiarize themselves with all of the safety features and parental controls available in the Settings area of the Service (a description of which can be foundhere) and to accompany their children when they are playing online.

We proactively filter all public and comment areas of the Service (such as chat, forums, group walls, personal posts, etc.) to remove references to addresses, emails, phone numbers, or other personal data regardless of security and privacy settings. All text is also filtered for profanity, phishing, and adult or suggestive content. Our system uses a combination of human and automated processes. However, like all filtering technology, our systems are not 100% effective.

In general, if you are under the age of 13, it is a good idea to talk to and ask your parent(s) or guardian(s) for permission before using or playing on the Service. If you do not get such permission, you should not use our Service. Parents should contact Roblox immediately if they have any concerns regarding the Service. Please see the Contact Information section below for further details.

If personal data about you changes, or if you no longer desire to use our Service, you may correct, update, amend, or deactivate your account under your account settings or by contacting Roblox using the information set out above in Sec. 1. We will respond to your request within a reasonable timeframe. For children under the age of 13, please see theChildrens Privacy and Parental Controlssection above.

Roblox is based in the U.S. Your personal data which we collect are sent to and stored on secure servers located in the United States of America. Such storage is necessary in order to process the information.

Roblox operates globally and we may transfer the personal data that we collect from you to our other offices and/or to the third parties mentioned in the circumstances described above (seeInformation Sharing), which may be situated outside of your country or regional area, and may be processed by staff operating outside your country or regional area. In particular, information provided to us or collected by us likely will be transferred to and processed in the United States by us or our agents and contractors. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those i

The BBC Privacy and Cookies Policy

Download BBC Privacy and Cookies Policy as PDF

3. How do you protect my personal information?

4. What types of personal information does the BBC collect about me?

5. How long will the BBC keep my personal information?

6. How can the BBC use my personal information?

7. When will the BBC use my information to contact me?

8. Will I be contacted for marketing purposes?

9. When does the BBC share my personal information with others?

10. Whats different for kids and teens?

13. How does the BBC use cookies and similar tracking?

14. How will I find out about changes to this policy?

what information we might collect about you

when we might use your details to contact you

what information of yours we might share with others

your choices about the personal information you give us

This policy coversthe servicesthat are offered by the British Broadcasting Corporation.

And sometimes it covers services offered by parts of our organisation that operate as separate companies. Such as:

BBC World ServiceBBC StudiosBBC Studioworks, BBC Global News, BBC Media Applications Technology, BBC World Service Trading and BBC charities.

But only when those services link to this policy or tell you it applies.

Our services sometimes link to services run by other companies, like playing your BBC Music tracks on a music service such as Deezer. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.

We sometimes offer BBC-branded services to other companies, like a BBC Radio 1 YouTube page. Make sure to check their privacy policy so you know how they will use your information.

Were strongly committed to keeping you and your familys information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.

At the same time, no service can be completely secure – if you have any concerns that yourBBC accountor personal information has been put at risk, for example if someone could have found out your password, pleaseget in touchstraight away.

Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EEA.

Well give details about why we need your personal information and how well use it before you begin, unless its obvious.

We might ask for your name and contact details, your date of birth or financial details, depending on what youre doing. If you apply to take part in a programme on politics, for example, we might ask you about your political opinions. This could include information in acreationyou share with us such as peoples names that appear in the creation.

We automatically collect some technical information from these devices and web browserseven when youre not signed in to aBBC account. This might include:

c. Information on your activities outside the BBC when you talk about us

Like if youve mentioned us in a Twitter post, well collect your Twitter handle.

When youregister for a BBC account, or update your details or settings we ask for some personal information, like your email address and age.

We also collect information about how you use our services, like the articles you read and the programmes you watch.

When you give us any personal informationwell let you know how long well hold it for. And always stick to these principles:

we only hold your information for as long as we do the activities we told you about or have avalid reasonto keep it

we think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements

we designour servicesso that we dont hold your information any longer than we have to

we may close your BBC account if you havent used it in the last year. Well send you an email to tell you that we plan to do this before we delete anything, so please check to see if weve sent you any emails about this

6. How can the BBC use my personal information?

We have to have a valid reason to use your personal information. Its called the lawful basis for processing. Sometimes we might ask your permission to do things, likewhen you subscribe to an email. Other times, when youd reasonably expect us to use your personal information, we dont ask your permission, but only when:

We use your information for these types of things:

a. to deliver our services and to provide you with information about them

b. to deal with your requests, complaints and enquiries

c. to check if youre using BBC iPlayer and to keep the licensing database accurate and up to date

d. to personalise services and give you things more tailored to your tastes

Personalisation is turned onin your account settings.

If you dont want to receive personalised services youcan turn this option off.

Even if you have personalisation turned off, we still collect information about how you use the BBC, but it will be anonymous. For example, wed be able to see that someone looked at a particular story on BBC News but we wouldnt be able to tell that it was you.

e. to show yourelevant advertisingon another companys site

f. to help us understand what kind of services you might use

And sometimes how you might share things with other people.

g. torecommend thingswe think might interest you

h. to show you advertising when you access a BBC service from outside the UK

Some of this advertising might betailored to you.

Youre not a guinea-pig here, butknowing how you use our servicescould lead to the next big technology breakthrough.

j. tocontact youabout various things

We might use your information to contact you about different things, like:

to update you on any changes to the BBCs policies, practices andTerms of Use

to check with you about any service or activity youve signed up for. For example we might tell you if yourBBC account hasnt been used in a long time. Or it might be aboutcreating a child account

to contact you about acreationyou sent us, like things youve sent in to School Report news day

to answer you when youve contacted us, or to respond to a comment or complaint

to invite you to take part in surveys about the BBC services, which are always voluntary

to send you notification on your device if youveselected them in your settings

Well only contact you when we need to or when youve given us permission.

Well never contact you to ask for yourBBC account password.

Well only send youmarketing emailsor contact you about BBC programmes, services and your views on issues about the BBC if youve agreed to this.

Keep in mind, even if you unsubscribe,we may still contact you.

Will my personal information be used when the BBC advertises with other companies?

If you have aBBC accountwe might use information that we hold about you to show you relevant andtargeted advertisingthrough other companies sites, like Facebook, Google, Snapchat or Twitter for example. This could be showing you a BBC advertising message where we know you have a BBC account and have used BBC services.

If you dont want to see our targeted advertising, you can set ad preferences in your social media companies settings. Also, you can visit your BBC account andturn off personalisation, but it will also turn off allpersonalised services.

Well never sell your personal information. We do share it with others in these ways:

Likepost a commentwhich the public can see.

b. When we use other companies to power our services

In order for us to give you quality experiences and to understand how youre using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, or to ask you what you think about our services.

We make sure thatyour personal informationis looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure theykeep your information secure.

c. When we share personal information withcompanies in the BBC family

d. When youuse another companys servicethat connects to us, like voice-enabled devices

To access our services through a voice-enabled device, like Amazon Alexa, you need to connect your device to yourBBC account. Well share an identifier for your BBC account with the voice service. Its completely up to you if you want to use the BBC in this way.

e. When we do collaborative research

We do research activities and sometimes collaborate with research partners. Every now and then we share ourcontentand data with them. This might include information weve collected about you. But were careful about what we share and what our research partners can do with it.

We share some personal information withTV Licensing, to check if youre using BBC iPlayer and to keep the licensing database accurate and up to date.

g. Sometimes by law we have to pass on your information to other organisations

We might also share your information if we have to by law, or when we need to protect you or other people from harm.

The BBC has services that are kid-friendly and for teens.

Heres what happens when you use them.

a. Why do we collect information about you in the first place?

We keep information about you so that we can:

b. Well always tell you why were collecting your personal information

Well explain why and how we use it and for how long. Its called a privacy notice. And if we need your parent or guardians permission well give you clear details about whats needed at the time.

c. We can only use your personal informationif we have a valid reason

d. We share personal information about you to others but wefollow some rules

The main rule is we never sell your personal information to anyone.

e. We might ask you to tell us your age

To make sure you use parts of the BBC that are suitable for you. For example:

f. Sometimes well ask to get your parent or guardians consent

Youll see a notification. We might also ask for some details from them, so that we can contact them. Other times we may contact your parent or guardian:

g. Sometimes well tell your parents about your activities

For example, if youre under 13 and your parent has asked to see everycreationyou upload, well share it with them before it goes public.

Sometimes well need to get in touch with you but well always followthese rules.

Its our job tokeep your personal information safe and secure. Thats why we design our services with your safety in mind. And were always looking for the best ways to improve this.

There are also thingsthat you can do to keep safe, likethinking about what information you shareand how to keep your devices secure.

j. Human beings andnot robotswill make the big decisions that affect you

k. You might not be able to use our services if youre outside the UK

If youre outside the UK you might not be able to access some services. Like CBBC and CBeebies.

And you may not be able to get a BBC account. Sorry about that.

l. Youre in control of how we use cookies and tracking

Cookies are bits of data that are stored on your device.Some things on our websites wouldnt be able to work without these cookies. So theyre always on when you visit us.

We use cookies and trackingto make things easier for you, like remembering where you got to in a game or what emoji you selected.

You canswitch off some cookiesand similar tracking technologies. Or your parent or guardian can do this if youre under 13.

m. What we do when you post, upload or share a creation

When you share yourcreationwith us welltry to tell you exactly what were going to do with it.

n. Youve gotprivacy rights, the same as adults, so get to know what they are

ask uswhat personal information we holdabout you

ask usto correctordelete your personal information

tell usto stop using your personal information

If youre 13 or older, you can do this yourself, but not always.

Sometimes well be asking for your parent or guardian to do that.

If youre under 13 your parent or guardian probably has to do it for you.

This depends on what information youre talking about.

a. If youre talking about BBC account

You candelete your account. Your account information is immediately deleted. Keep in mind:

we keep a record of how youve used our services, but this information cant be linked back to you

we also keep anything youve uploaded or commented on

b. What about other information Ive shared with you?

We might have collected other personal information that you mightask to be deletedthat has nothing to do with BBC account.

Remember, youre in control of your personal information.

not let robots make big decisions about you

to ask us to correct information thats wrong, to delete it or to request that we only use it for certain purposes

to change your mind, and ask us to stop using your information. For example,unsubscribing from any marketing emailsorturning off personalisation

Bear in mind, sometimes we might not be able to help. Like if the law tells us we cant or it forms part of our journalistic output.

a. What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.

There are alsosimilar pieces of tracking information we collect.

b. Why do weuse cookies and other tracking?

to remember information about you, so you dont have to give it to us again. And again. And again

to keep you signed in, even on different devices

to help us understand how people are using our services, so we can make them better

to deliver advertising to websites outside of the UK

to help us personalise the BBC to you by remembering your preferences and settings. And your progress, so you can pause and pick up where you left off watching a programme, even on a different device

to find out if our emails have been read and if you find them useful

A few things on our websiteswouldnt work without some cookies. Tech people call these strictly necessary cookies. Theyre always on when you visit us.

But we want to use others likefunctional, performance and advertising cookiesto make your experience more enjoyable. Well only use them if youve agreed.You can always change your mind.

Bear in mind there are some other cookies out there from other companies. Thesethird-party cookiesmight track how you use different websites, including ours. For example, you might get a social media companys cookie when you see the option to share something.You can turn them off, but not through us.

Some are erased when you close the browser on your website or app. Othersstay longer, sometimes forever, and are saved onto your device so theyre there when you come back.

d. How do I control my cookies and tracking?

When you first visit us, well tell you about our cookies and ask you to agree if we can use them. You can always change your mindby going to your settings.

Stopping all cookies might mean you cant access some BBC services, or that some of them might not work properly for you.

Another way to control some tracking is in the settings on your device.

We update this policy sometimes. If we make important changes, like how we use your personal information, well let you know. It might be a notice, an email, or a message in your app.

If you dont agree to the changes, then you can always stop using our services,delete your accountand stop giving us any more personal information. Wed be sorry to see you go.

Find out more andcontact us about your rights.

For any other questions or comments about this policy speak to our Data Protection Officer. If youre in the UK:

Were regulated by theInformation Commissioners Office. You can also contact them for advice and support.

3. How do you protect my personal information?

4. What types of personal information does the BBC collect about me?

5. How long will the BBC keep my personal information?

6. How can the BBC use my personal information?

7. When will the BBC use my information to contact me?

8. Will I be contacted for marketing purposes?

9. When does the BBC share my personal information with others?

10. Whats different for kids and teens?

13. How does the BBC use cookies and similar tracking?

14. How will I find out about changes to this policy?

The BBC is not responsible for the content of external sites.

Read about our approach to external linking.

Cookies policy

UK and EU law require that websites that use cookies (that is, most websites) provide information to users about those cookies.

This policy is intended to help you to provide that cookie information. The policy is a more detailed version of the basic cookies policy incorporated into our privacy policy template. Depending upon your circumstances, you may need to supplement the policy with consent procedures.

As a general rule, the fewer legal documents on a website, the better. With this in mind, you should also consider our combinedprivacy and cookies policytemplates.

This is a template cookies policy, designed to help website owners comply with the EU and UK laws concerning the disclosure to users of information about cookies used on a website.

See: Regulation 6 ofthe Privacy and Electronic Communications (EC Directive) Regulations 2003and the amendments thereto inthe Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

The use of many cookies will require the express consent of the user.

In addition, where the use of cookies involves the processing of personal data, data protection law requires the disclosure of information about such processing to data subjects.

The following sections are included in the cookie policy: (1) about cookies; (2) this cookies policy; (3) cookies on this website; (4) how we use cookies; (5) third party cookies; (6) blocking cookies; (7) deleting cookies; and (8) contact us.

We supply a range of privacy and cookie documents on our ecommerce websites, Website Contracts and Docular.

A simple policy covering cookies disclosures.

A short-form privacy policy for data protection disclosures.

A document combining the provisions of our privacy policy and cookies policy.

Summary of free document licensing terms

By downloading a free legal document available on this website, you accept and agree toour terms and conditions.The main terms of the licence in the terms and conditions are as follows.

Unless you have paid for the right to use the relevant document without the included credit (attribution) text, you must retain the credit in the free legal document.

Subject to this point, you may edit and amend the documents to render them suitable for your purposes.

You must not sell or re-distribute the free legal documents or derivatives thereof.

We give no warranties or representations concerning the free legal documents, and accept no liability in relation to the use of the free legal documents.

We have created a suite of free solutions for people to download and use in order to gain consent on their website should they want to do so.

If the website only uses google analytics, then you can create a link to for a simple legal solution.

Unless otherwise stated, the information and resources on this website relate to English law.

By using our website, you agree to our use of web cookies. See ourprivacy policyfor details.

Wolters Kluwer Financial Svices

Wolters Kluwer Financial Services is committed to protecting the privacy of anyone who visits our websites or registers to use our services or to attend our events. This Privacy Notice and Cookies Policy (the Notice) is designed to tell you about our practices regarding collection, use, storage, and disclosure of information that you may provide via this site or via any of our mobile applications and your consent for those activities. This Notice applies to any of our websites, applications, products, software, or services that links to this Notice (site or website). Please be sure to carefully read this entire Notice before using or submitting information to this site.

Use of this site constitutes your consent to the terms of this Notice and the application of any applicable laws and regulations. Whenever you submit personal data and information via this site, you consent to the collection, use, and disclosure of that data and information in accordance with this Notice.

Like many web sites, this site actively collects information from its visitors both by asking you specific questions when you interact with us (such as registering on our websites, signing up to receive information from us, or making a purchase) and by permitting you to communicate directly with us via e-mail. Some of the information that you submit may be personal data or information, that is: information relating to an identified or identifiable natural person. Information collected may include your name, username, mailing address, email address or other information which you provide to us so that we may communicate with you. Some areas of this site may require you to submit information for you to benefit from the specified features (such as e-mail alerts or newsletter subscriptions). In certain sections of the website, we may invite you to contact us to pose questions, request information, or complete a registration form. We may ask for personal data to be entered as a means of registration before accessing a certain part of the website or when you enter promotions or contests offered by us on and through the website. You will be informed at each information collection point what information is required and what for. You can choose not to enter any of your personal data into the website.

As you navigate through the site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags navigational data collection, domain names and other website usage information regarding visitors to and users of our owned websites and web or mobile enabled products. This information allows us to better tailor our content to readers needs. For more information about cookies and other technologies, please see the section Use of Cookies below.

Our websites will gather information such as what kind of browser you are on, what operating system you are using, your IP address, cookie information, time stamp (time page accessed as well as time spent per web page) and your clickstream information (for example, which pages you have viewed and how long you have been there). Note that information is only gathered while you are on the website. We monitor how you arrive at the website, but cannot and will not gather information about other third-party websites you have visited. We automatically receive and record such information on our server logs from your browser. As discussed below, we use this information to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

Our services are geared towards professionals and not aimed at children. In compliance with the United States Childrens Online Privacy Protection Act (COPPA), we do not seek information from children 13 and under.

We will use and process your personal data lawfully, fairly and in a transparent manner. We will collect and use your personal data solely for the specified and legitimate purposes stated in this Notice. Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, for the fulfillment of services and related activities, and account management. We use your personal information to:

set up your account and verify your identity;

provide products or services and related activities you requested;

provide direct and digital marketing communications via email, direct mail and telephone communication or through personalized online experiences;

provide you with best-practice and thought leadership content that is relevant to your job function and/or company;

• contact you, if you have requested that we contact you or to send you information you requested;

provide better customer service when you contact us;

improve the quality, content and overall user experience of this site;

notify you of new features and updates to the website;

administer surveys, contests and other promotional events; and

address other business needs such as website administration, security and fraud prevention, legal compliance and business continuity.

Sharing of Information with Third Parties

We understand that you do not want us to sell, rent or lease your personal information to third parties without your consent and we only share your personal information with third parties in certain situations. Examples of situations where we may share your personal information with third parties include:

sharing personal information with our service providers who provide services on our behalf on the condition that they are permitted to use that information solely in accordance with our instructions to provide requested services;

sharing personal information with our business partners, but only to the extent you have purchased or expressed an interest in a product or service of such business partner or interacted with or otherwise authorized the sharing of your personal information with such business partner;

sharing personal information with a third-party service provider to conduct our contests, surveys, promotions or marketing campaigns or communications, but only for the limited purpose of administering such contests, surveys, promotions or marketing campaigns or communications;

transferring personal information to a purchaser or successor entity in the event of a sale or other corporate transaction involving some or all of our business or as needed to affect the sale or transfer of business assets, or as needed for external audit, compliance or corporate governance related matters;

disclosing information (i) as required by applicable law, court orders, government regulators or legal process (including subpoenas); (ii) as necessary to protect the rights or property of Wolters Kluwer Financial Services or this site; or (iii) in exigent circumstances to protect the personal safety of users of the site or other members of the public.

We also share your personal information with our affiliates for the purposes set forth in this Notice.

Our websites use cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you visit a website that helps the site remember information about you and your preferences.

Some cookies are deleted when you close your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites.

The cookies used by us cannot access, read or modify any other data on your device. Web-browsers offer the option to refuse any cookie. If a user refuses the cookie, We do not gather any information on that user, but doing so will require you to re-enter certain information at each visit, or prevent us from customizing the websites features according to your preferences. Cookies themselves do not contain any personal information. We may link the information we store in cookies to any personally identifiable information you submit while on our websites.

The cookies we use allow us to recognize and count the number of users and to see how users move around the site. This helps us to improve the way our website works, for example, by assisting users find what they are looking for easily. Our cookies also enable us to tailor the content you view according to preferences you set. You can find more information about the type of cookies we use and the purposes for which we use them below:

How we use Cookies on our Websites and what Information we collect.

We use session cookies for the following purposes:

To control access to paid for subscription content.

To allow you to carry information across pages of our website and avoid having to re-enter information.

To allow you to access stored information for future use, such as registration.

To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.

We use persistent cookies for the following purposes:

To control access to paid for subscription content.

To help us recognize you as a unique visitor (just a number) when you return to our website and to allow us to tailor content to match your preferred interests.

To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.

To internally identify you by account name, email address, customer ID, and location (geographic and computer ID/IP address).

To tailor content to your preferences.

Third parties serve cookies via our websites. These are used for the following purposes:

To serve content on websites and track whether this content is clicked on by users.

To control how often you are shown particular content.

To count the number of anonymous users of our websites.

To link the information we store in cookies to any personally identifiable information you submit while on our websites.

This site may contain links or references to other web sites. Please be aware that we do not control other web sites and, except as otherwise noted in the applicable website, this Notice does not apply to those websites. We encourage you to read the privacy and cookie policy of every web site you visit. We are not responsible for the security or privacy of any information collected by these third parties.

We offer certain share, social media or email a friend functionality on some of our websites. If you choose to use these functions, we may and/or the third party social media network may collect certain information about you depending on the function or feature you use. With respect to the email a friend function, we will collect the contact information for your friend in order to send your friend a one-time email with the information you specified or inviting him or her to visit the site. We use this information for the sole purpose of sending this one-time email and we do not retain the information. With respect to the social media features (such as allowing you to post information about your activities or share your information with others on a social media site), the collection and use of information by and your interactions with the third party social media network will be governed by the privacy policy of the company providing those social media features. We are not responsible for the security or privacy of any information collected by these third parties.

Some of our websites may provide forums and other areas where you can communicate with others and publicly post information. All the information (including any of your personal data) you post will not be private and will be accessible by anyone with Internet access, and may be read, collected, and used by others. You should use caution when posting any personal data to these public areas.

Regardless of your consent to be contacted for direct marketing purposes, your personally identifiable data will be held in our marketing automation software (Marketo or Eloqua) and customer relationship management software (Salesforce) for the purposes outlined above, and to properly track compliance, such as previous consent or opt-ins, as well as your companys relationship history with us.

For more information on how these applications use your personal information please visit their websites:

We have implemented reasonable technical and organizational measures that are designed to prevent unauthorized access, unlawful processing and unauthorized or accidental loss, destruction or damage to your personal data on its servers.

You should keep in mind that Internet transmissions (including emails) are never 100% secure or error-free. As such, you should take steps to protect yourself, especially online and take special care in deciding what information you send to us via e-mail or other transmissions. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them. You should choose a strong password, do not use the same password that you use on other sites and do not share your password with anyone else. Also remember to sign out of our website and close your browser window when you have finished to ensure that others who may have access to your computer cannot access your personal data.

In some jurisdictions, you are entitled to request access to and correction of your personal information and, to the extent available under applicable law, you are also entitled to request the deletion of personal data and to restrict or object to processing. Any requests for access to or correction or deletion of your personal data, should be directed to the contact person listed under Contact Information below. Note that we may ask additional information from you, to confirm your identity, as we take the protection of your personal data seriously. In some cases, if you have an online account with us, you may be able to log into your account at any time to access and update the information you have provided to us.

Furthermore, you have a right of access to the personal data that you have provided in a structured, commonly used and machine-readable format (portability), subject to a fee (except where it is not permissible under applicable law).

We do not currently commit to responding to Web-browser do not track signals or other mechanisms that provide users the ability to exercise choice regarding the collection of personal information about a users online activities over time and across third-party Web sites or online services (DNT). This is due in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators. We will continue to monitor developments around DNT browser technology and reassess our practices with respect to DNT as needed.

You have the ability and the right to limit the information you share with us and the communications we send to you. When you opt-in to receive communications from us, you are giving your consent for your information to be used for us to contact you by email, direct mail and telephone, and to deliver personalized website experiences, to share information about relevant products, services, best practice information, industry news and events. You can amend your communication preferences, or opt-out completely. To amend your communication preferences or opt-out completely, you may click the link labeled unsubscribe at the bottom of any email we send to you or contact us via email at the email address under Contact Information below.

We store and process your personal data in various countries worldwide including the United States. We may transfer and access such information from around the world, including the United States and other countries in which we have operations or in which our hosted service providers cloud servers are located. By providing us with your personal data, you consent to this transfer. Your data shall be protected in accordance with this Notice regardless of where it is processed or stored.

The following applies to data transfers outside the European Economic Area (EEA): While using or otherwise processing your personal data for the purposes set out in this Notice, we may transfer your personal data to countries outside of the EEA. Whenever such transfer occurs, it will be based on the Standard Contractual Clauses (according to EU Commission Decision 87/2010/EC or any future replacement) signed by the recipient of such personal data in accordance with applicable law.

We may revise this Notice. You agree to be bound by any such revisions and should therefore periodically visit this page to determine the current terms to which you are bound. This Notice has been amended for the last time in May of 2018.

If you have any questions, comments or concerns about this Policy, you may contact us by telephone,emailor postal mail.

Wolters Kluwer Financial Services Privacy

Privacy and

We at take privacy of our visitors seriously and we wish to stress that we do not gather, save, collect nor use any personal information of visitors to our Website.

Statistic Programmes and Cookie Policy

We employ our own customised statistic analytics which usessession cookiesthat expire after each session which we use to identify what country you visit from, what methods and how you come to visit our site, including whether you came direct to our site or from another website and theURLof that website.We also try to identify if you have visited us from a search engine such as Google or Bing and for what search string you used, or whether it was from a bookmark.We also follow and note the pages you visit. We do not usually collect nor store theInternet protocol address(IP) from which you visit. However, for security reasons, we may at time turn on our log analyser, to ascertain, where a attempted security breach is taking place and that will log IPs.

The information generated by our first party cookies about your use of our website is stored by us on a server in the United States of America.The data is kept for a maximum of 30 days and then deleted. No data is shared or given to third parties.These cookies DO NOT identify, you, nor do they store personal information, but just the action of your use of our website. We also have a cookie, that remembers your acceptance of our cookie policy.This cookie expires after 30 days. So in summary, here are our 2 cookies and their function

Strictly for statistical purposes, to track and monitor, what country, what pages and what method, was used to visit the site.See above for more details

To remember your cookie okie acceptance is implied after 60 seconds of staying on the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, refer themanage cookiessection of this site.

Third Party Advertising and their Cookie Policy

To pay for the running and publishing of the site, we use googles Adsense program to serve ads when you visit our website.Our site would not exist without advertisers paying to put their ads on this site.

Google may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here. does not collect, sell, rent, or otherwise distribute email addresses or any other personal information. We also do not solicit or collect any emails unless you make a request for reuse of our content or advertising enquiries or other general enquiry. All discussions by email or phone are completely confidential unless we obtain written consent from you.

Our Privacy Policy is subject to change.We will mark any change by placing a asterix * beside our link to our Policy.

This policy was last updated 30th September 2015