Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience.
Quality installation is a key, so having quality installers is critical. We have company-trained, certified, and professional installers. Upon arriving at your home, you will feel confident that your project will be done professionally and safely by our skillful installers. Their attention to detail is why we have such a high satisfaction rate.
When the work is complete, all you have to do is sit back and enjoy the new addition to your home. We have already cleaned up everything. We are confident that you will be happy with the results just ask our thousands of repeat and referred customers. We also received The Complaint Free Award from the Better Business Bureau and have thousands of thank you letters from our satisfied customers.
Our business relationship does not end after the product is installed. We will be here when you need us. This has been our family tradition since 1947.
We stand behind our product and installation. With all company-employed technicians and thirty trucks in the field, we are able to give prompt and dependable service. When it comes time to schedule a service call we give a precise appointment time and we will be there. We have expertise in all of the areas of window, entry and sliding doors, so we will do everything within our means to make sure the service is complete.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.
Of 4,915 customers surveyed, 2,950 responded (60%)
All project locations are approximate
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.
Arlington Heights, IL, on Jul 10, 2018
Next Door & Window designed a product to fit my requirements. The manufacturing process was timely and they sent me occasional e-mails to keep me appraised of the progress. The installation date was as we agreed, and they did a very professional job and cleaned up completely after they were finished.
– Knowledgeable- Low key and not pushy in any way- Nice selection of products to choose from for our home- Great follow through from support staff on the timeline of our order from start to finish- Installation crew were quick, neat, professional and did a fantastic job on the installation and clean…
Great company to work with from the start of them coming out to the home through to installation. Very pleased with Ron and his staff from Next Door & Window. Keep up the great work!
My installer was very professional and did a wonderful job
The installation was perfect, no mess done on time he left the area cleaner than before he arrived. We will be getting a picture window replaced on a 1921 vintage house and I hope he is still with you at that time
Knowledgeable, professional personnel who helped us select a quality product at a reasonable price.
Used them to replace our windows about 10 to 15 years ago.
My windows were so old that I could not replace just one. It was a whole window wall of three stationary windows above and three awning windows below. It was almost a custom job. I just love my new awning windows. They are so easy to operate. The men were so nice. They worked all day. Cleaned…
Great company! Keep up the awesome work! Will definitely promote your company and will use you again when we replace our windows.
Everyone we came in contact with from start to finish were exceptional employees (from when we visited the showroom to our salesman, to the person who came out to measure, to the installers). All were professional and answered our questions. We were extremely satisfied with our salesman Tony.
As a GuildQuality Guildmember, Next Door & Window relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Next Door & Window in Naperville, IL; Aurora, IL; Downers Grove, IL; Wheaton, IL; Chicago, IL; Orland Park, IL; Burr Ridge, IL; Plainfield, IL; Arlington Heights, IL; Bolingbrook, IL; and 231 other cities in Illinois and Idaho.
In this report, Next Door & Window has published a summary of the customer feedback theyve received since they joined GuildQuality in January 2010. In that time, 2,950 out of 4,915 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
Next Door & Window surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Next Door & Window customer, and if Next Door & Window completed work for you after January of 2010 but you havent yet received a survey,.
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